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Description
Spectrum Health- a world-class community health center that proudly cares, values, and serves its community is in search of a dynamic Patient Services Representative who cares about, values, and is dedicated to world-class healthcare service delivery. If this is you, come live your life's passion at Spectrum and earn your living where your heart is!
Nationally recognized as a Level-3 Patient-Centered Medical Home, the highest designation for health centers, Spectrum Community Health Center provides the highest level of care improving the health conditions and advancing health equity within our communities through the delivery of quality primary care, specialty, and social services.
We are the leading provider of world-class healthcare in our communities providing quality, safe, and effective care in an efficient, equitable, and timely fashion. We serve as a model of success for the other Federally Quality Health Center.
Spectrum employees make a different each and every day, each and every time, and in each and every encounter, A Spectrum encounter will touch a soul and heal a heart. Today at Spectrum, someone will deliver hopeful news; someone will provide comfort, reassurance, and assistance. At Spectrum someone will smile, welcome, and be happy to see you.
The incumbent for this position provides customer services to patients arriving for healthcare services and handles the patient scheduling, admittance, and registration and collections process. This position is the first point of contact and interpersonal skills and information accuracy is pertinent to the success of this position. The PSR serves as an important member of the Patient Centered Medical Homed (PCMH) care team in ensuring appropriate data capture and accuracy of front-end processes and timely communication with the patient and the care team members.
Job Summary:
Spectrum Health Services requires proof of completed COVID-19 vaccination series for all new employees hired. Medical and religious exemptions will be honored consistent with EEOC regulation.
Requirements
Full Time
Ancillary Healthcare
$42k-57k (estimate)
05/26/2022
04/03/2024
spectrumhs.org
PHILADELPHIA, PA
50 - 100
1967
PHYLLIS B CATER
$10M - $50M
Ancillary Healthcare
We are a Federally Qualified Health Center (FQHC). Our model of integrated care provides services for all life cycles and addresses the complexity of medical and social/economic issues facing our patients and the residents in the communities served. Our range of services include Pediatrics, Ob-Gyn, Adult Health, Dental, HIV/AIDS Outreach and Primary Care, Case Management, Behavioral Health, Nutrition, Podiatry, Weight Management, Community Health Workers, and Care Coordination. Our clinical team of multi-disciplinary professionals work in concert to ensure that patient care is thorough, comple...te, and fully understood by the patient. Our Patient Centered Medical Home (PCMH) Level III model of care ensures that patient care is delivered through care teams involving an integrated approach that requires a high level of care coordination. As a result, we are able to address gaps in care and address barriers to care.
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The job skills required for Patient Service Representative include Customer Service, Scheduling, Health Care, Confidentiality, HIPAA, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.