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Client Success Manager

Skokie, IL | Full Time | Remote
14 Days Ago

Job Description

Client Success Manager

Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for a Client Success Manager to join our growing team. The ideal candidate is a self-motivated, tenacious and purpose-driven individual with the passion to help our clients achieve success. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.

This is a remote or office/home hybrid position.

Responsibilities include:

  • Foster and develop strong client relationships.
  • Serve as primary point of contact for client communications.
  • Work cohesively with internal Revenue Cycle Management (RCM) team.
  • Maintain understanding of RCM functions and workflows.
  • Serve as client partner and liaison while effectively collaborating with team members.
  • Identify needs of clients and opportunities for improvement.
  • Participate in presentations to prospective clients.
  • Manage new client implementations.
  • Attend company-wide and team-specific meetings.
  • Participate in marketing and business development strategy.

Requirements:

  • 3 years of client relationship management and/or business development experience.
  • Healthcare and RCM experience preferred.
  • Master’s Degree or equivalent experience.
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft Office including Word, Excel and PowerPoint.
  • Self-starter, comfortable in a deadline-oriented environment.
  • Detail-oriented and takes pride in delivering quality work.
  • Demonstrated skills in delivering results.

At Spectrum, you receive:

  • A close-knit team of talented and skilled individuals.
  • Growth opportunities within the organization.
  • Competitive salary and bonus.
  • Healthcare benefits including Medical, Dental and Vision.
  • 401K with Employer Match.
  • Flexible PTO

Skills for Client Success Manager

The job skills required for Client Success Manager include client success, Presentation, Written Communication, detail oriented, Billing,and Self motivated etc. Having related job skills and expertise will give you an advantage when applying to be a Client Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Success Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Client Success Manager

The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Top Network Control Center Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.

How to Become a Client Success Manager

If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.

Step 1 Understand the job description and responsibilities of a Client Success Manager

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Step 2 Knowing the best tips for becoming a Client Success Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Client Success Manager

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