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Manager, Program Management

Williamsport, PA | Full Time
21 Days Ago

Job Description

Description

Spartronics develops, manufactures, and manages the full lifecycle of robust electronic and electromechanical devices for commercial aerospace, defense, space, instrumentation and control, life sciences and medical device applications. Our proven experience in complex problem solving, uncompromising attention to detail, program management and thorough documentation processes enables our customers to achieve excellence.   


The Manager of Program Management will identify and facilitate organic growth opportunities and maintain an understanding of the business pipeline and customer forecasts. The MPM will lead and support high visibility customer engagement activities including internal business reviews, customer program reviews, new program pursuits and bid & proposal activities. The MPM will direct all phases of programs from inception through completion and post-delivery support. This will be done through the application and continuous improvement of PM processes, including quoting, proposal writing, contract reviews and management, schedule oversight and reporting, and action item tracking and management. The MPM is expected to influence, partner, and collaborate with Operations (Manufacturing, Supply Chain, etc.), Engineering, Quality and Finance to ensure program needs are understood and meeting plans and customer commitments. The MPM is responsible for the overall site-level customer satisfaction, program profitability, schedule performance, action item planning and execution, as well as contractual risk management. 


The MPM directly manages all personnel within the site-level PM organization.  The MPM reports directly to the Director of Program Management for the Aerospace & Defense Segment of Spartronics and has a matrixed reporting relationship to the Site Director.


Job Responsibilities:

  • Lead the assigned PM staff for the site-level customers and programs
  • Establish employee goals, mentor, train, and improve the overall PM services
  • Hire, train and be a motivating mentor to the PM staff and cross-functional team
  • Own and continuously improve site-level PM and quoting processes and procedures
  • Partner with Site Leaders, Operations, Manufacturing, Supply Chain, Engineering, Quality and Production Control to ensure priorities, issues and actions are resolved in a timely manner
  • Foster highly effective customer relationships and deliver exceptional customer satisfaction
  • Own the Annual Operating Plan for customers and programs
  • Support and provide input to customer Bid & Proposal activities including on-time and accurate submission, as well as internal reviews for strategic opportunities with Executive Staff prior to submission
  • Review and approve bids & proposals including Certified Cost and Price Data, when applicable
  • Lead large, strategic, complex program pursuits and negotiations for new awards
  • Maintain a site-level opportunities pipeline, identifying customer and program growth potential 
  • Provide customer escalation support for customer complaints, quality, delivery, service, and proposal requests, as well oversee successful Customer Improvement Plans
  • Maintain, approve, and improve customer Long Term Agreements, minimizing financial and operational risk
  • Lead & support customer business and program reviews with preparation and execution
  • Lead & support PM review processes for internal reviews of program health, financial, delivery, quality, technical and risk management
  • Lead & support “Voice of the Customer” internal reviews, ensuring understanding and action regarding customer satisfaction and supplier scorecard/ratings
  • Lead excess / aging inventory processes and action to ensure effective working capital
  • Manage and facilitate customer account analysis for profitability analysis, invoicing, purchase price variance, tariffs, deposits, etc., in partnership with the Finance organization

Requirements

Minimum Requirements: 

  • BA/BS in business, technical or related field
  • 5 years program management (preferably in PCB contract management) experience
  • 5 years of people management experience
  • Demonstrated analytical problem solver with strong computer skills
  • Strong negotiation, interpersonal & communication skills
  • Extensive experience and judgment to plan and accomplish goals
  • Demonstrated leadership capabilities
  • Excellent oral, written and presentation skills
  • Understanding of the Defense acquisition and budget process
  • Advanced skills in MS Office applications, including Word, Excel, Powerpoint, Outlook
  • Strong financial acumen related to quoting and profitability analysis
  • Ability to effectively communicate in all forms with others inside and outside the organization
  • Ability to work with a high level of accuracy and attention to detail to produce quality results
  • Ability to multi-task effectively and adapt within a rapidly changing environment
  • Ability to conceptualize and understand technical reports, data, and drawings etc.
  • Desire to work in a fast-paced environment and lead cross-functional teams
  • Confident decision-maker and results oriented

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.


Spartronics is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or based on disability or any other federal, state, or local protected class.

Skills for Manager, Program Management

The job skills required for Manager, Program Management include Leadership, Program Management, Presentation, PM, Communication Skills,and Communicates Effectively etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Program Management. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Program Management. Select any job title you are interested in and start to search job requirements.

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Career Path for Manager, Program Management

The following is the career advancement route for Manager, Program Management positions, which can be used as a reference in future career path planning. As a Manager, Program Management, it can be promoted into senior positions as a Project Manager Sr Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Program Management. You can explore the career advancement for a Manager, Program Management below and select your interested title to get hiring information.