Job Summary:

Reporting to the Director of Talent Acquisition, the Talent Acquisition Manager will oversee the headquarters talent acquisition team in the development and management of a recruitment, pre-employment and retention strategy for the organization. Assists in the development of a structured recruiting program designed to ensure compliance and streamline processes resulting in more effective service to our customer base. Develops metrics and data to access quality of efforts, make changes, and ensure appropriate staffing levels. Achieves functional success through coordination and partnership at all levels of the organization. The Talent Acquisition Manager also supports strategic initiatives outlined by the Director of Talent Acquisition to provide leadership, support, advocacy, and vision to regional recruiters and support staff who provide recruiting support to hiring managers across several states. #ZR #SWKHQ

Essential Functions:

• Recruit, train and manage a team of Recruiters, Recruitment Specialists, Pre-Employment Specialists and other recruitment personnel.
• In direct guidance from the Director of Talent Acquisition, develops systems and builds operational processes that support recruiting efforts and strengthens onboarding practices.
• Collaborate with various departments in the development of recruitment strategies with a heavy emphasis on marketing to generate interest in the organization.
• Partner with Human Resources team and Executive Management and Training department to assist in the development of new hire orientation and other employee plans to help all new employees across the organization.
• Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates.
• Recruit full-time, part-time, temporary, contractual and intern personnel. Manage full life cycle recruitment (post, source, prescreen, schedule, background, references, offer, onboarding, etc.). Complete hiring process within defined metrics to minimize overall time-to-start. Develop appropriate marketing strategies, define roles and responsibilities of hiring team, and develop service-level agreements to ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire.
• Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction. Develop effective relationships within the organization and the hiring community to have influence and impact the recruiting process and hiring.
• Create and maintain an environment of equal employment opportunity, diversity and competitive advantage in support of the company's diversity and inclusion strategic plan.
• Works closely with Senior Recruiters in other regions to share best practices, provide assistance on critical needs and coordinate on national-level initiatives.
• In conjunction with the Director of Talent Acquisition, works with HR Sr. Recruiters to direct activities and processes related to orientation, onboarding and hiring training for new leaders, managers, and employees.
• Builds and evolves support structures to conduct presentations and training operations.
• Manage hiring needs with various sources in coordination with the recruitment support staff.

Other Functions:

Provide support and back-up to Human Resource Department as needed.

Qualifications and Requirements:

• Bachelor's degree or experience in Human Resources Management, Business Management or related field.
• 8 to 12 years (minimum of 8) years of human resources recruiting experience with an emphasis on recruitment and retention, with at least 3 of those years in a leadership/management role.
• Demonstrated superior conflict management skills, strong understanding of employment law; ability to influence leaders at all levels of the organization, strong communication skills both oral and written, customer orientation, strong analytical skills and the ability to apply those analytics to achieve problem resolution
• Strong training and program development background. Has a comfort in building programs in concert with specified needs of the organization.

• Demonstrable experience managing full-cycle recruiting and employer brand initiatives.
• Solid understanding of sourcing techniques and tools (e.g. social networks).
• Hands-on experience with Applicant Tracking Systems (ATSs) and HR databases.
• Ability to travel by car/plane, potentially up to 50%.
• Proven experience in leading efforts in a high-volume recruiting environment.

PREFERRED QUALIFICATIONS

• Masters
• Bilingual
• PHR/SPHR
• Experience in non-profits organizations, residential programs, and/or start-ups.

Physical Demands:

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds.

Work Environment:

General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.