Customer Service Representative

The Customer Service Representative is responsible for receiving incoming calls, establishing relationships with customers and scheduling appointments for the Service Associates.

The Customer Service Representative interacts daily with the Service Manager, support staff and customers.

Responsibilities

• Receiving inbound phone calls
• Identifying the client's needs and scheduling appointments
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Following up post visit to ensure customer satisfaction

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health Insurance
• Dental Insurance
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays

About Our Dealership

We appreciate our customers and aim to make them customers for life! We value community, support local businesses, vendors, suppliers and charitable organizations. We want to give back to our community and cultivate long term relationships with our neighbors. Our employees are keys to our success. Our dealerships provide a supportive place where you belong as a member of a team that works together to reach its goals. Many of our dealerships are multi-time winners of the prestigious President’s Award, given only to the very best dealers in the nation.

We are a non-discriminatory employer.