5 customer experience coordinator Jobs in maitland, fl
Southern Home Services is Hiring a Customer Experience Coordinator - Full-Time Near Maitland, FL
Description
Job Type
Full-time
Description
One Call. One Company. At Southern Home Services, we have always believed in going above and beyond for our customers. Our family of home services companies stretches across the United States and we continue to expand.
Are you ready for your next career in customer experience?
We are seeking career minded individuals to join our new state-of-the-art Customer Experience Center. Our Customer Experience Coordinators are caring, empathetic and efficient. They are wonderful at understanding other’s needs, great listeners, punctual, dependable, and have strong work ethics. They recognize the importance of creating positive experiences for our clients and coworkers.
We strive to provide outstanding customer service to both external and internal clients. We take care of inbound calls regarding service, billing, and other topics, as well as calling back to arrange, confirm, and/or seek future appointments. We strive to schedule appointments promptly and efficiently.
This role has excellent growth potential within our organization!
Schedule: Open Availability
Responsibilities
- Answer customer inquiries via phone, email, chat and/or social media.
- Log customer’s information in the customer service database.
- Communicate service info to units.
- Inputs error free data into database.
- Provides the best solutions possible to customers issues.
- Analyzes concerns and determines best course of action.
- Navigates multiple screens to obtain, copy or transfer information.
- Calls customers to update/renew memberships and provide other services.
- Provides quality work minimizing errors and making sure processes are followed.
- Promote membership products or services to customers.
Be Part of Something BIGGER!
We offer an amazing benefits package for our full time employees! For more information visit our careers page:
https://www.southernhomeservices.com/careers/benefits/
SHS is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.
Job Summary
Full Time
$41k-54k (estimate)
12/03/2023
05/23/2024
southernhomeservices.us
Charlotte, NC
<25
Related Companies
The following is the career advancement route for Customer Experience Coordinator - Full-Time positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator - Full-Time, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator - Full-Time. You can explore the career advancement for a Customer Experience Coordinator - Full-Time below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
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Step 3: View the best colleges and universities for Customer Experience Coordinator.
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