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Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a location requirement for this role. However, we prefer if your working hours to overlap within the UTC-5 and UTC 3 time zones.
As a Technical Customer Support Manager, you will lead our exceptional high agency, all-remotecustomer support team to resolve technical issues and answer technical/product questions in a way that feels (reasonably) effortless for our customers. Our generous compensation philosophy, and your ability to hire from anywhere, will give you the unique opportunity to continue attracting the best talent in the world.
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You are an experienced people-driven leader who has the skills to effectively drive progress toward our organization’s ambitious and technically challenging objectives. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph while also supporting your direct team to do their best work, too. You don’t just push team members towards excellence—rather, you actively demonstrate that excellence yourself. You foster a team environment that is collaborative, inspires trust and supports diverse perspectives.
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We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
To create a product that serves the needs of all developers, we are building a diverse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.
We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.
Learn more about what it is like to work at Sourcegraph by reading our handbook.
We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.
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Full Time
IT Outsourcing & Consulting
10/07/2022
12/15/2022
sourcegraph.com
SAN FRANCISCO, CA
100 - 200
2013
Private
LORI JENSEN
$10M - $50M
IT Outsourcing & Consulting
Sourcegraph is a California-based code search platform that offers solutions such as code navigation, typescript, and review management for software developers.
The job skills required for Technical Customer Support Manager include Customer Engagement, Customer Support, Collaboration, Commitment, Futures, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Customer Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Customer Support Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Customer Support Manager positions, which can be used as a reference in future career path planning. As a Technical Customer Support Manager, it can be promoted into senior positions as a Technical Customer Support Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Support Manager. You can explore the career advancement for a Technical Customer Support Manager below and select your interested title to get hiring information.