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Customer Success Manager
Through our cloud-based SaaS application, we are helping manufacturing and distribution companies all over the world revolutionize how they do business.
We hire team members with the energy and passion to disrupt industries while becoming thought leaders themselves who bring unique talents and skills that benefit our turbo-charged company.
SourceDay is proud of the huge difference we are making in the manufacturing and distribution industries. We owe it all to our employees, so we take care of the ones who got us here. We are family, and we’d love the opportunity to learn more about you.
Location: Austin, TX office - USJob Description SourceDay is the leading cloud-based software solution that automates the procurement and purchase order management process for organizations to manage their direct spend.
SourceDay is looking for an experienced Customer Success Manager. The Customer Success Manager will apply experience and SourceDay product knowledge to guide SourceDay’s mid market and Enterprise accounts to achieve their desired business outcomes. This role delivers great service in pursuit of developing trusted partnerships and delivering extraordinary experiences.
Responsibilities
Qualifications
*Local candidates only
Full Time
Software & Cloud Computing
$94k-132k (estimate)
01/27/2023
02/08/2024
sourceday.com
AUSTIN, TX
50 - 100
2013
Private
TOM KIELEY
<$5M
Software & Cloud Computing
SourceDay develops a SaaS-based platform that provides supply chain management solutions for the logistics sector.
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.