Job Overview: Manage all aspects of more than one full-service food and beverage outlet(s) on a daily

basis and coordinate special events. Ensure compliance with standards of service and

operating procedures. Adhere to federal, state, and local regulations concerning health

safety or other compliance requirements.

Essential Duties & Responsibilities:

Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.

Ensure proper communication among all food and beverage outlets.

Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues.

Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions. Conduct training for all current and new associates.

Ensure that staff members are cross trained in different food and beverage outlets in order to maximize efficiencies at all times and based on business demands.

Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs.

Work closely with Outlet Supervisors in all aspects of day to day activities. Plan the progression and development of Supervisors within the department guidelines.

Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.

Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlets(s).

Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment. (2) ensure the security of monies, credit and financial transactions. (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.

Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs.

Work closely with Restaurant Chef to identify pertinent concepts and menu design for the outlet(s).

Conduct meetings to inform staff of special promotions, daily specials, and additional information

Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.

May assist with other duties as assigned.

May serve as Manager on Duty

Qualifications and Requirements:

High School diploma or equivalent and at least 1-2 years restaurant management experience in a full service outlet, fine dining restaurant, or similar setting. Hospitality Management Degree or some college preferred. Ability to speak English is required.

This job requires ability to perform the following:

Carrying or lifting up to 50 pounds

moving about the kitchen and cafeteria

Handling food, objects, products and utensils

Bending, stooping, kneeling

Communication skills are utilized a significant amount of time when interacting with others;

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Reading and writing alibies are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions.

Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

Problem solving, reasoning, motivating, organizational and training abilities are used often.

Alcohol awareness certification and /or food service permit or valid health/food handler card as

Required by local or state government agency.

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Source: Hospitality Online