Overview

Sonendo, Inc. is a medical technology company with a unique mission to lead the transformation of dentistry through Sound Science®. We are currently building a high-performance team with a passion for creativity and innovation that is committed to collaboration and integrity. We believe our success is based on developing disruptive technologies, and we strive to achieve excellence in our products and services by attracting energetic, entrepreneurial individuals who are committed to this vision.

Responsibilities

The Commercial Operations Manager has the primary responsibilities of developing and managing commercial process improvements, sales pipeline, sales contracts, CRM administration, and sales forecasting.

• Be key point of contact for the sales organization to support and optimize their activity management
• Develop tools and reports to provide visibility of key leading and lagging performance metrics
• Oversee the day-to-day management of the sales funnel/pipeline for the Sales organization including forecasting sales across multiple customer segments and products
• Partner with the ASDs and VP of Sales as key enabler of day-to-day activities and commercial processes
• Manage sales contracts (DocuSign) and execution processes with continuous improvement implementations over time
• Serve as the lead point of contact for sales management/activity and develop data-based insights to improve performance
• Advise on commercial data driven strategies for the company’s commercial practices
• Manage relationships with external partners/vendors of commercial data sets
• Partner with other Sonendo teams on cross functional initiatives to standardize KPI’s and processes
• Identify and recommend process improvements for ongoing Commercial procedures
• Manage the use of Salesforce.com data and future updates, partnering with internal/external SME to support implementation of SFDC as key sales enabler
• Perform related duties as assigned by supervisor
• Maintain compliance with Quality System procedures and company policies

Qualifications

Education Requirement: Bachelors degree or equivalent in a business field.

Experience Requirements: Five or more years’ experience in commercial operations, sales operations, or business analysis (or similar) in medical device or technical device industries.

Other Required Skills and Qualities: Growth-oriented problem solver who can create a scaled environment for company growth. Data-driven professional who is comfortable with data analysis and working with large data sets. Ability to work as a team player and follow company policy, procedures and strategy. Experience with designing and implementing process improvements. Comfortable with CRM systems and databases.

• Preferred Qualifications: Strong knowledge of Microsoft Windows (Excel, Word and Powerpoint). Fluent with Salesforce.com and tools like Tableau. Experience with managing sales agreements and sales pipeline.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 25 lbs
• Must be able to talk, listen and speak clearly on telephone

Additional Information

Sonendo offers a competitive benefits package and a collaborative, motivating work environment where you will be encouraged to innovate continuously; This is a place where you will be encouraged to actively participate, and your ideas can have a direct impact on the success of the organization. If you are interested in applying for this position, please apply online.

No recruiters, please.

Sonendo, Inc. is an Equal Opportunity Employer