Desktop Support Technician IISUMMARY OF RESPONSIBILITY:
The Desktop Support technician is a key player in the IT organization for assisting and keeping the organization operating efficiently. This job will provide a high level of support in an enterprise environment with direct interactions with end users. The ideal candidate will be able to maintain, analyze, troubleshoot, software applications, computer systems, and computer peripherals in a hybrid environment. In addition, they must be able to configure, set up and add all hardware to the environment.
This role is located at the company's headquarters in Hartford, CT, and operates in a semi-virtual environment.
The duties listed above are intended only as illustrative of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.
QUALIFICATIONS AND COMPETENCIES:
PHYSICAL AND MENTAL REQUIREMENTS:
The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work long hours – over eight in a workday, and over 40 in a work week as necessary.
As a condition of employment at SoNE HEALTH and for the safety and well-being of our employees, all employees are required to be fully vaccinated for influenza and COVID-19.
Salary Range: Hourly $25-$28
The job skills required for Desktop Support Technician II include Customer Service, Problem Solving, Written Communication, Computer Systems, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician II. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Desktop Support Technician II positions, which can be used as a reference in future career path planning. As a Desktop Support Technician II, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician II. You can explore the career advancement for a Desktop Support Technician II below and select your interested title to get hiring information.