Assists both Front-of-the-House and Back-of-the-House staff by delivering food / bussing items to guests' tables in a timely manner.
Essential Duties and Responsibilities
Maintains high knowledge regarding company's products, availability, specials, services offered, current & upcoming events, etc.; effectively communicates such to guests
Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
Greets guests when approaching table and matches food items with the correct guests
Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs
Sets up and breaks down work station in accordance to department procedures and standards
Maintains adequate par levels of condiments, garnishes and other related items. Preps condiments as needed Ensures work station is organized and clean at all times
Completes all opening, running and closing duties as assigned
Complies with uniform standards
Customer Service:
Provides exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Looks for opportunities to exceed customer expectations and offers assistance accordingly. Displays genuine hospitality and courteousness on a consistent basis.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty/responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 14 years of age.