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QA Engineering Manager

Chennai, TN | Full Time | Remote
17 Days Ago

Job Description

What the Role Is:

We are looking for a QA Engineering Manager. You will be leading a team of Test Engineers responsible for designing and developing test plans for Socure’s fraud products. In this role, you will guide your team to deploy and monitor quality standards using a data-driven approach.

This role reports to our Director of QA, Mark Chan and is based in Chennai, India. 

What You’ll Be Doing: 

  • Designing and systematizing QA processes, testing framework and tooling
  • Overseeing, managing, coordinating, and prioritizing the daily activities of the Software Quality Assurance team in Chennai and working closely with the Product engineering, DevOps, and Product Management teams (and possibly third-party vendor teams) to ensure coverage and consistency in testing
  • Assisting and directing the design and implementation of test strategies, plans, scenarios, scripts using industry standard testing methodologies or processes
  • Improving and innovating the tooling to run tests reliably and efficiently 
  • Managing and improving release automation to increase reliability, predictability, and manageability of deployed solutions
  • Ensuring product consistency throughout the product cycle (including the design, define and build phases) through quality checkpoints and testing 
  • Overseeing, participating in, and approving the interviewing, hiring, and onboarding of employees; conducting performance evaluations for direct reports and assisting them with performance evaluation process for direct team members
  • Ensuring delivery against QA department goals and objectives 
  • Escalating critical issues to leadership appropriately
  • Building and promoting team best practices including documentation, departmental onboarding, knowledge-sharing, etc. 
  • Join a mission-orientated company, solving real-world fraud and identity based challenges 
  • Facilitate career growth and success for all team members

What You’ll Bring:

  • Proven experience as a hands-on leader, ideally having built and led high-performing software quality assurance teams in a SaaS environment
  • 10 years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position 
  • Track record of having managed performance cycles of engineers of varying experience levels directly reporting to you.
  • Experience planning and executing tests for validating the performance of cloud-based SaaS with large throughput 
  • Experience with the following automation frameworks: testNG, Selenium, Cypress
  • Strong coding skills in languages including: Java, Scala, or Javascript 
  • Experience working in an agile development environment
  • Experience in continuous delivery of microservices with test automation
  • Experience testing and operating complex software solutions - understanding the end-to-end needs of what is involved within this process
  • Excellent problem solving, interpersonal communication and project management skills are a must 
  • Strong desire for achieving excellence in customer satisfaction, process and product quality and reliability 


Company Overview

  • Website
  • Headquarters TRUMBULL, CT
  • Size 100 - 200
  • Founded 2012
  • Type
  • Revenue <$5M
  • Industry Software & Networking
  • About socure
  • Socure is the leader in Day Zero digital identity verification technology. Its predictive analytics platform applies artificial intelligence and machine-learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real-time. The company has more than 350 customers across the financial services, telecom, and eCommerce industries, including four of the top five banks, eight of the top 10 card issuers, four of the top five MSBs, the largest payroll service, the second-largest retailer in the wo ... rld, and over 100 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. Socure recently received numerous industry awards and accolades including being named a Gartner Cool Vendor, recognized by Forbes as one of the "Top 25 Machine Learning Startups to Watch," listed to CB Insights: The Fintech 250, and awarded Finovate's Award for Best Use of AI/ML, to name a few. Socure was founded in 2012 by Johnny Ayers, Chief Product Officer, and is also led by CEO Tom Thimot. The company is based in NYC, with an office in Chennai, India. More