• Greet and thank each guest in an enthusiastic, professional & timely manner
• Serve the guests’ selections in a manner that is consistent with Mountain Creek‘s policies and procedures
• Maintain a clean work area
• Ability to fully setup and break down all functions
• Properly store, inventory, and handle all banquet equipment such as plates, utensils, and props
• Provide a positive employee experience, earn customer loyalty, mutual respect and continuously striving to be the best
• Perform other duties as assigned by your Manager
• Provide our guests with the information necessary to make a dining or drinking choice by performing a menu tour
• Be knowledgeable about the techniques used to prepare our food and drink products
• Serve to our guests our food products following all safety procedures
• Complete daily opening and closing checklists
• Ability to follow proper dining etiquette in terms of table setting, table service and table bussing
• Present a well-groomed image and wear the appropriate uniform and name tag at all times when on duty

Team Member Qualifications:

• Excellent communication skills
• Willingness to work as part of a team
• Must be 18 years of age or older
• Previous banquet or serving experience a plus
• Professional, mature, and friendly demeanor
• Must have knowledge of basic cleanliness and sanitation practices
• Ability to work in a fast-paced environment, be on feet for extended hours and carry large food trays