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Part Time Field Operations Specialist
Snackpass Washington, DC
$72k-88k (estimate)
Part Time 6 Months Ago
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Snackpass is Hiring a Part Time Field Operations Specialist Near Washington, DC

We are looking for a Part Time Field Operations Specialist to help launch and set up our restaurant partners for success from day one. The Field Ops team is in charge of implementing the Snackpass hardware equipment and signage, as well as training the restaurant stakeholders on how to successfully operate on the platform. Our Field Ops team are Snackpass product experts and the face of the brand for restaurants’ first experiences with Snackpass. The Field Ops Specialist will be provided with a van and responsible for regional coverage. This is a crucial role in the success of Snackpass and our restaurant partners. The expected time requirements to start are ~10 hours per week. As we grow our presence in the region, this role has the potential to grow that time requirement until we require a full-time employee. 

Responsibilities

  • Install & troubleshoot Snackpass software & hardware products for optimal use & workflow.
  • Provide training & best practices for managers, kitchen & front of house staff.
  • Collaborate with in-house Snackpass services teams throughout the lifecycle of projects.
  • Advise restaurant owners & stakeholders on optimal setup & use of their Snackpass systems.
  • Establish relationships with restaurant owners, general managers & key decision makers throughout your region.
  • Maintain and document implementation plans and network diagrams.
  • Conduct site surveys to plan new customer installations.
  • Test / troubleshoot unknown managed networks, terminate and run Ethernet cables.
  • Field calls from remote technicians and walk them through the Snackpass installation process.
  • Manage and support in the warehouse – from inventory tracking to packing and shipping when not handling installation or upgrade visits.
  • You will work closely with our Product and Operations teams to provide feedback and build the future of our product and hardware stack for restaurants. 
  • Please expect to spend majority of your time in the field – driving to restaurants, installing or servicing them. 

You Are

  • Problem solver – Able to creatively find solutions, put out fires, and handle challenging installations. 
  • Bar raiser– You always go the extra mile. You consistently raise the bar for yourself, and others around.
  • Quick learner – Excited to learn the Snackpass products and become a product expert. 
  • Customer obsessed – You go above and beyond for Snackpass customers to help our restaurant partners succeed. 
  • Organized, thorough, and attentive to detail
  • Highly motivated and self-managing 
  • Great communication, relationship-building, and problem solving skills

Work and Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the daily essential functions of this job during a 10-hour shift:

  • Ability to work regular working hours Monday through Friday with the possibility of mandatory overtime.
  • Ability to lift to 40 lbs. 
  • Ability to frequently talk and/or hear, see, stand. 
  • Ability to frequently bend, do simple finger grasping, lift waist to shoulder. Typically needed during hardware assembly and installation in restaurants. 
  • Ability to frequently lift floor to waist, reach above the shoulder, push, pull. Typically needed when loading and offloading hardware into a cargo van. 
  • Ability to frequently sit, kneel, or crawl, stoop or squat, twist), lift shoulder to overhead, climb (small ladder) or balance. This is typically involved when identifying the location of routers and wiring cables. 
  • Ability to assemble and repair hardware, working with tools such as screwdriver, box cutter, power drill, hand truck.
  • Ability to drive a cargo van and service longer-range destinations when needed (1-6 hours). This role is intended to cover the DMV Region
  • US Driver’s License and comfortable driving cargo van
  • Clean driving record for 2 years.
  • Knowledge in using diagnostic tools for electrical & networking setup (multimeter, patch cable toner, etc.) is a big plus.

Job Summary

JOB TYPE

Part Time

SALARY

$72k-88k (estimate)

POST DATE

09/11/2022

EXPIRATION DATE

01/09/2023

WEBSITE

snackpass.com

HEADQUARTERS

Nashville, TN

SIZE

<25

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The job skills required for Part Time Field Operations Specialist include Installation, Problem Solving, Futures, Networking, Field Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Field Operations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Field Operations Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Part Time Field Operations Specialist positions, which can be used as a reference in future career path planning. As a Part Time Field Operations Specialist, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Field Operations Specialist. You can explore the career advancement for a Part Time Field Operations Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Field Operations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Operations Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Pursue a professional certification.

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