SMS Solutions Inc is Hiring Immediately.We are looking for a skilled Senior IT Business Analyst, in the North Chicago, IL Area. Come join the SMS team! It takes more than top-notch facilities, modern equipment, and innovative technologies to become our customer’s most trusted supplier. It takes people who are committed to our customer’s success and who are willing to go the extra mile to get the job done right.

Title: Senior IT Business Analyst 

Location: North Chicago, IL

Job Type: Contract, 4-6 months

Pay: $58 - $60/hr.

Shift Structure:

• Monday - Friday
• 8:00AM – 4:30PM 
• 40 hours per week

About the Client

• A leading global pharmaceutical company providing advanced analytics, technology solutions and clinical research services to the life sciences industry. Fostering a wide array of health care products.

Job Summary

The role functions as the primary point of contact for IT needs for ARDx business units with respect to Digital. They understand and contribute to the business unit strategy and translate business strategy into an aligned IT strategy and portfolio of programs, projects and applications. Through their close connection to the business, they will have a constant awareness of evolving regulatory requirements in the business area(s) and will influence the IT stakeholders and vendors in addressing these evolutions in the most efficient way. The incumbent possesses the ability to assess the overall needs of multiple business units and to negotiate an accepted portfolio meeting the most strategic needs of the BU. Where needed, they will involve IT business consultants and external technology experts and will advise business units(s) about similar strategies employed by other similar companies.

Responsibilities:

• Operates with goals set by Finance and IT leadership, manages impact on capital budget, expenses and project completion, and understands erroneous decisions would normally result in failure to complete projects critical to major objectives of the business unit.
• Partner with ARDx Commercial and Digital Director and/or Digital IT Management to coordinate and recommend strategic decisions that impact the business unit, manage initiatives that span virtual teams across the world and cross cultures, resolve issues raised to the governance committees of projects and ensure projects stay in scope. 
• Develops customer journey/digital touch-point mapping, building and managing web properties as part of an integrated approach and processing improvements to enable more agility with website/mobile/social platforms and using mobile to support operational improvement efforts, customer engagement initiatives/new business opportunities.
• Demonstrates commitment to the development, implementation and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies. 
• Coordinate and support the overhauling customer-facing technology systems and building applications that support the customer engagement model or other digital initiatives.
• Establishing digital metrics and measurements.
• Carries out duties in compliance with established business policies and procedures. 
• Demonstrates commitment to the development, implementation and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies. 
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices. 
• Responsibility to understand and maintain awareness of the quality consequences which may occur from the improper performance of their specific job. 
• Carries out duties in compliance with established business policies and procedures. 
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices. 
• Responsibility to understand and maintain awareness of the quality consequences which may occur from the improper performance of their specific job. 
• Perform other duties and projects as assigned.

Requirements and Qualifications:

• Experience with:
  • GxP validation. 
  • SOX and financial auditing areas. 
  • Vendor management.
  • Project management.
• Bachelor’s degree in computer science, business administration or another discipline relevant for the healthcare industry or equivalent experience.
• Strong operational and organizational skills, with a proven ability to effectively meet deadlines and milestones, and establish program/project management governance.
• Strong interdisciplinary, intercultural, influence, negotiation and networking skills.
• Strong business acumen with business interaction experience, including establishing and managing relationships across varying levels of the business and operating effectively at management level in a culturally diverse business environment.
• Business unit relevant business process knowledge, as related to IT.
• Confident communicator, able to explain complex technical concepts in an accessible, understandable way to varied audiences.
• Ability to work in a highly dynamic, fast-paced environment with continuous challenges.
• Ability to effectively oversee and manage external partner relationships, contracts and service agreements.

A Great Candidate Will…

• Minimum 4 years’ experience with application of technology.
• Minimum 5 years of IT experience in large or mid sized multinational healthcare organization.

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