Practice Manager 

Job Description 

Smoketown Family Wellness Center’s (SFWC) vision is to partner with families to raise children who are healthy in mind, body, and spirit. We strive to establish healthy lifestyles from the beginning of life, providing education and programming for children and their families in a safe community environment. We’re seeking a practice manager to help the clinic to achieve this vision, while advancing their career in a remarkable environment. 

Purpose:  

This full-time position is ideal for a passionate and caring manager. This person will report to the physician and will be responsible for overseeing and leading several aspects of the Wellness Center’s operations both administratively and fiscally. 

Essential Duties and Responsibilities include: 

Daily operations and supervision of the practice.

Hiring, training and managing office staff, addressing staff issues, providing regular performance reviews. Concerns will be reported to physicians. 

Effective communication of the Center’s mission, vision, and goals internally to staff, community partners, and potential funders. 

Collaborating with physicians and Board of Directors and staff to enact strategic direction, goals and objectives, inspiring commitment to the Center’s vision and mission. 

Overseeing billing and revenue cycle management with regular feedback to physicians. 

Employee payroll including management of employee time sheets.

Overseeing financial well-being of the Center in partnership with accountant: billing, banking, budgeting and accounting with best practices and procedures. 

Managing contractors including billing, accounting, cleaning staff and interpretation services. 

Maintaining insurance policies including liability, malpractice, and Directors & Officers insurance.

Maintaining all practice policies for SFWC. 

Maintaining hospital privileges for providers and referral partnerships through Greater Louisville Medical Society CAPS. 

Assuring regulatory compliance with all federal, state and local regulations.

Maintaining facilities, order supplies.

Organizing and executing efficient, routine staff meetings that build camaraderie and address concerns to optimize clinic flow and care for families. 

Knowledge, Skills, Experience, and Education:  

Proven management skills, including ability to work in a multidisciplinary team setting. 

Knowledgeable of Diversity, Equity and Inclusion policies and procedures with proven record of accomplishment in modeling cultural competency and respect for all. 

Minimum of two years of experience in medical office leadership position, preferably in Pediatrics. 

Exceptional verbal and written communication skills.

Excellent organizational and time management skills.

Experience in leading and supervising medical staff.

Ability to work calmly and efficiently in stressful situations.

Connection to the Smoketown neighborhood is of benefit.

Please send cover letter and resume to admin@smoketownwellness.org