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Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values of:
Job Summary:
We believe that an excellent member support team is the lynchpin between happy users and a best-in-class product. In healthcare specifically, exceptional customer service is of the utmost importance, as it enables members to access the appropriate care. We are building a dedicated and empathetic support team to help patients get the critical drugs they need. As a Manager, you will be responsible for the operational efficiency of our member support team efficient daily operations of our member support team. Your two main focus areas are: meeting organizational and operational KPIs, and ensuring customer satisfaction.
What you will do:
What SmithRx Offers You:
Full Time
Retail
$73k-93k (estimate)
01/21/2023
06/29/2023
smithrx.com
San Francisco, CA
50 - 100
Retail
The job skills required for Manager, Call Center include Customer Service, Onboarding, Integrity, Verbal Communication, KPI, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Call Center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Call Center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager, Call Center positions, which can be used as a reference in future career path planning. As a Manager, Call Center, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Call Center. You can explore the career advancement for a Manager, Call Center below and select your interested title to get hiring information.