Overview

Company Name: Smile America Partners

Position: Human Resources Generalist, Farmington Hills, MI or Phoenix, AZ 

Job Summary:

The nation’s largest in-school dental program is looking for a Human Resources Generalist to run the daily functions of the Human Resource (HR) department including conducting new employee orientation, maintaining compliance with employment requirements and enforcing company policies and practices. The Human Resources Generalist position will be located at either our Farmington Hills, MI or Phoenix, AZ office. This is a hybrid position that will work from an office location up to several days per week. The candidate will work remotely the remainder of the week.

Smile America Partners offers a competitive salary package which includes paid vacation and holidays, medical-dental-life-vision insurance and 401K. 

Supervisory Responsibilities:

• May oversee the scheduling, assignments, and daily workflow of subordinate staff in the department.
• May assist with constructive and timely performance evaluations.

Duties/Responsibilities:

• Implements new hire orientation and employee recognition programs.
• Manages employee records including entering new hires, processing employee reassignments, and update employee records. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, health assessments and aptitude exams and certifications.
• Conducts or acquires background checks and employee eligibility verifications.
• Facilitates the development and ongoing management of job descriptions; collaborates with departmental managers to understand skills and competencies required for openings.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs new hire check-in calls to new employees at 90 days to collect on-boarding experience. Makes recommendations to leadership based on survey results.
• Manages recruitment in social media and marketing communication.
• Identifies areas for process improvement to promote efficiency and effectiveness.
• Enforces employment policies and best practices to ensure EEOC compliant.
• Processes employee grievances and exit interviewing
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• At least one year of human resource management experience preferred.
• Professional in Human Resource s (PHR) certification preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

This position entails sitting for long periods of time at a computer. While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary. This position requires the ability to review detailed documents, processing data entry, and read computer screens simultaneously. The employee will occasionally lift and/or move up to 15 pounds. The work environment requires appropriate interaction with others. The noise level in the work environments is moderate.

Who We Are

Smile America Partners is the nation's leading in-school dental program founded almost two decades ago by two moms, who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene, tooth decay, pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges, they sought to bring the care to the need. Today, through its dental partners, Smile America Partners provides preventive and restorative care to approximately 500,000 children per year.

Tooth decay is the most common, and preventable disease among children, more common than asthma. In fact, each year, over 51 million school hours are lost due to oral health related issues.

Smile America Partners affiliates with state licensed dentists, hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite, directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used, classrooms, auditoriums or other school venues are literally transformed into fully functional dental offices for the day. Our expertise, obtained through years of experience bringing mobile dental care to schools, as well as through our highly qualified staff, enables us to bring exceptional care with minimal disruption to the normal school routine.

Smile America Partners is currently active in 20 states and has ongoing strategic partnerships with over 8,000 school districts, including 21 of the 25 largest school districts in the country.

Given the ongoing lack of access for many underserved children across the country, our services are in great demand and we are always looking for caring, compassionate professionals to join our team and play their part in making a difference in the lives of today's underserved children.

Rewarding Work. Competitive Compensation. Smile America Partners.

Smile America Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.