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9 Customer Care Representative Jobs in Kennewick, WA

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The Bruggeman Agency, Inc.
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Smile-A-Mile Painting
Kennewick, WA | Full Time
$37k-46k (estimate)
1 Week Ago
Circle K
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Customer Care Representative
$37k-46k (estimate)
Full Time | Insurance 1 Week Ago
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Smile-A-Mile Painting is Hiring a Customer Care Representative Near Kennewick, WA

Smile-A-Mile Painting is in search of an experienced customer care rep. The perfect candidate will be detailed and self-motivated.

The job responsibilities include:

  • Customer care throughout the process
  • Customer follow up calls
  • Scheduling jobs
  • Job reminder calls and customer communication
  • Collect information, create punch list, and schedule as needed
  • Invoicing completed jobs
  • Monitoring accounts receivable
  • Collections (snap shots, collection letters, etc.)
  • Assist customer with prepping for the job and give needed information
  • Collect colors and job information, keep record
  • Update customer profiles and order materials
  • Organize and create fluidity of process

Requirements:

  • Exceptional use of computers and knowledge of Microsoft Office programs
  • Customer service background
  • Must be willing to work in a fast-paced environment
  • Must be detail oriented and keep accurate records
  • Must be a self-motivated individual
  • Excellent written and verbal communication skills
  • Positive attitude
  • Results driven

Preferred:

  • 3 years of previous office experience
  • Experience in accounts receivable
  • QuickBooks experience
  • Bilingual- English and Spanish
  • Experience in service based company or related field

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Experience level:

  • 3 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$37k-46k (estimate)

POST DATE

07/11/2024

EXPIRATION DATE

11/06/2024

WEBSITE

smileamilepainting.com

HEADQUARTERS

Kennewick, WA

SIZE

<25

INDUSTRY

Insurance

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The job skills required for Customer Care Representative include Customer Service, Microsoft Office, Planning, Customer Care, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

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