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Who are we?
SmartAction exists to advance the AI movement, bridging the gap between what is, and what can be. We are a fully remote company of ~50 people that provides AI-powered virtual agents as a service to more than 100 leading brands across 12 industries. We are headquartered in Dallas/Fort-Worth, TX. Our company is continuing to grow its proprietary products and feature sets while leveraging best-of-breed technologies to deliver efficient, scalable solutions to our clients and their end customers. This is an excellent career opportunity for a professional with an entrepreneurial mindset and good interpersonal skills.
Responsibilities
The Technical Account Manager is a client-facing, technical, and analytical individual who will be responsible for the health and continual improvement of SmartAction’s customer applications. The TAM is a paragon of Service Excellence, focused on proactive resolution of application issues and meeting with his or her clients on a regular basis to review application performance and any in-flight work aimed at improving the application. As part of the Operations team, the TAM will work closely with Project Managers and Support Specialists to ensure we are delighting and fully optimizing the potential of our client’s applications.
More Specifically, the TAM will:
Qualifications/ Required Experience
The ideal candidate will possess a record of accomplishment with a proven business orientation. In addition, the ideal candidate will have:
Ideally, You’ll Also Have/Be:
The candidate must be eligible to work in the US. We do not provide sponsorship for employment visas.
Are you the person we are looking for?
SmartAction is looking for people to join our culture who exemplify Grit, are Unconventional, can be Audacious, and have Curiosity. If you are a driven, experienced Technical Account Manager who represents these core values and is not afraid to roll up their sleeves and take initiative, you might be the person we are looking for. We are happy to provide a competitive benefits package to our full-time employees, including unlimited PTO, Health, Vision, and Dental insurance, 401K, generous paid holidays, stock options, employee recognition awards, active (remote) social events, casual work environment, flexible working arrangements and more.
Full Time
$100k-131k (estimate)
06/25/2022
12/24/2022
smartaction.ai
El Segundo, CA
<25
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
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Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
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Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
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The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
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They provide reports to product developers and stakeholders product performance and track account metrics.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
02/03/2022: Anderson, IN
View more details on Technical Account Manager salaries across the United States.
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Extensive experience within a technical or account management area.
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Help drive team expertise and technical thought leadership.
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Proven ability to consult and be consulted on topics requiring product/technical expertise.
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Step 3: View the best colleges and universities for Technical Account Manager.