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Field Service Engineer (Entry Level)
$52k-64k (estimate)
Full Time | IT Outsourcing & Consulting 8 Months Ago
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Smart Vision Works is Hiring a Field Service Engineer (Entry Level) Near Orem, UT

Overview

We are looking for a detail-oriented, tech-savvy, customer-centric, get-your-hands-dirty Field Engineer to support our rapidly growing high-tech company. As a leader in AI and machine learning vision, the demand for our systems and services has exploded across multiple industries requiring us to expand our Field Engineering team. This role is critical to our success as it directly interfaces with the end customer and manages system installations from planning all the way to support, ensuring a positive implementation experience. 

Responsibilities

  • Troubleshoot and resolve complex mechanical and electrical issues in production facilities both remotely and in person.
  • Orchestrate and execute new system installations
  • Connect to and troubleshoot customer networks
  • Configure and calibrate devices in the field.
  • Provide detailed training to customer management and operators
  • Document solutions to known issues
  • Manage project status and activity reporting to customers and management.
  • Travel to customer sites 50-75% of the time.

Skills Required

  • Outstanding customer service skills
  • Excellent analytical, interpersonal, communication skills
  • Able to read electrical/mechanical drawings
  • Able to analyze complex issues and alternate solutions
  • Working knowledge of test equipment (oscilloscopes, multimeters)
  • Able to lift and carry 25lb.

Experience Preferred

  • Hands-on electrical experience
  • Experience with heavy machinery and systems
  • Experience working in a production or manufacturing environment a plus
  • Exposure to hardware/software integration

Desired Skills

  • Basic understanding of computer networking
  • CAD or other drawing software experience a plus
  • Knowledge and understanding of Linux software a plus
  • Experience working with robotics a plus
  • Exposure to machine vision technology a plus

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$52k-64k (estimate)

POST DATE

07/03/2022

EXPIRATION DATE

08/21/2023

WEBSITE

smartvisionworks.com

HEADQUARTERS

Orem, UT

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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