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Customer Service Associate: Full Time
$43k-52k (estimate)
Full Time | IT Outsourcing & Consulting 4 Months Ago
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SMART SOLUTIONS INC. is Hiring a Customer Service Associate: Full Time Near Arlington, VA

The Customer Service Associate will be responsible for creating lasting relationships with our customers and driving customer satisfaction by providing quality care. Our Customer Service Associates provide knowledgeable, professional, and efficient service for our clientele. Additionally Customer Service Associates drive sales by presenting pre-existing customers and consumers with valuable information about product and service choices.

Customer Service Associate Tasks & Duties:

  • Enter all orders, from a variety of sources: directly from customers or from other client departments..
  • Maintain a thorough knowledge of the client policies, and special programs and effectively apply this knowledge to all customer service situations.
  • Interact with other client team members regarding activity from key accounts to help build a customer profile that becomes a basis for account growth, customer satisfaction, and customer loyalty.
  • Assist Customer Service Manager with new Customer Service Associate training as needed.
  • Perform related and special duties as assigned.

Customer Service Associate Requirements:

  • High School Diploma or Equivalent
  • No prior experience is necessary we provide on the job training for all of our Customer Service Associates
  • Applicants should be posses excellent communication and interpersonal skills with a passion for customer service

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$43k-52k (estimate)

POST DATE

11/30/2022

EXPIRATION DATE

02/16/2023

WEBSITE

smart-solutions.com

HEADQUARTERS

MONONA, WI

SIZE

50 - 100

FOUNDED

1996

TYPE

Private

CEO

JACKIE MORTELL

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.

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The following is the career advancement route for Customer Service Associate: Full Time positions, which can be used as a reference in future career path planning. As a Customer Service Associate: Full Time, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate: Full Time. You can explore the career advancement for a Customer Service Associate: Full Time below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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