134 Customer Service Agent Jobs in Washington, DC
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Smart Solutions is Hiring a Customer Service Agent Near Washington, DC
The Customer Service Agent will be in charge of developing long-term connections with our clients and increasing customer satisfaction via exceptional service. Our Customer Service Representatives serve our customers with informed, professional, and efficient assistance. Moreover, Customer Service Agents promote sales by providing relevant information about product and service options to existing customers and consumers.
Customer Service Agent Tasks & Duties:
- Enter all orders, from a variety of sources: directly from customers or from other client departments..
- Maintain a thorough knowledge of the client policies, and special programs and effectively apply this knowledge to all customer service situations.
- Interact with other client team members regarding activity from key accounts to help build a customer profile that becomes a basis for account growth, customer satisfaction, and customer loyalty.
- Assist Customer Service Manager with new Customer Service Associate training as needed.
- Perform related and special duties as assigned.
Customer Service Agent Requirements:
- High School Diploma or Equivalent
- No prior experience is necessary we provide on the job training for all of our Customer Service Associates
- Applicants should be posses excellent communication and interpersonal skills with a passion for customer service
Job Summary
Full Time
IT Outsourcing & Consulting
$44k-54k (estimate)
12/01/2022
05/30/2023
smart-solutions.com
MONONA, WI
50 - 100
1996
Private
JACKIE MORTELL
$5M - $10M
IT Outsourcing & Consulting
Related Companies
About Smart Solutions
Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.
The job skills required for Customer Service Agent include Customer Service, Products and Services, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
Similar Jobs
Popular Articles
