370 Research Program Manager Jobs in Brooklyn, NY
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Smart Design is Hiring a Research Program Manager Near Brooklyn, NY
- Work with project teams to develop research project plans, proposals, and presentations for new opportunities with clients and warm leads
- Provide support to the project team throughout user research including, but not limited to:
- gather quotes from external user recruitment partners and facilitating research set up
- schedule research particpants (calendar management heavy at times)
- manage user research payments
- join research sessions as needed as note taker
- Help coordinate freelance user researchers and external recruitment agencies for user research partcipants and SMEs
- Contribute to proposals/SOWs with support from content leads/Directors and BD Manager as needed
- Manage account communication with clients on existing projects (with Project Director managing design or content questions)
- “Emcee” and schedule important client milestone meetings with appropriately documented agenda items
- Lead budget and scope creep discussions with clients and internally with Finance to ensure all projects stay on budget, in partnership with Project Director
- Coordinate resources with project team and Resourcing/HR, inputting project timelines and resources into 10k
- 3 years experience in project/program or account management with specific experience supporting UX research and innovation projects
- Experience and/or eagerness to grow client relationships to secure follow-on work and build a sustainable pipeline of warm leads from client relationships
- Experience scoping project details, and managing budgets from $50k to $500k
- Excellent communication and presentation skills with ability to build rapport with clients
- Engaging interpersonal skills, comfortable leading client conversations and networking
- Strong attention to detail, but can see the strategic big picture
- High motivation and self-discipline to work autonomously
- Comfort with ambiguity to help chart your path forward, and creatively reach goals
Job Summary
Full Time
$112k-151k (estimate)
07/15/2022
09/08/2023
smartdesignworldwide.com
REYNOLDSBURG, OH
25 - 50
1980
KEVIN DAVIS
$5M - $10M
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About Smart Design
Smart Design is a strategic design company that helps people live better and work smarter. As technology and business become more complex, we humanize products, services and experiences through deep research, insights and design strategies. Founded in 1980, Smart is headquartered in New York, and has clients all over the world.
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