108 Customer Service Consultant Jobs in Washington, DC
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Smart Business Solutions is Hiring a Customer Service Consultant Near Washington, DC
We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services.
The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.
Customer Service Consultant Responsibilities:
- Listening to customer concerns and providing information, answers, or responses.
- Reviewing and making changes to customer accounts.
- Keeping records of customer interactions.
- Ensuring customer satisfaction or referring customers to supervisors.
- Identifying opportunities to up-sell other products and services.
Customer Service Consultant Requirements:
- High school diploma or equivalent.
- An associate's or bachelor's degree in a related field may be advantageous.
- Excellent interpersonal, customer service, and communication skills.
- Good problem-solving skills.
- Patience.
Job Summary
Full Time
Retail
10/05/2022
10/23/2022
CHONG NONSI, CENTRAL
<25
2004
WILAILAK CHANPHUM
<$5M
Retail
Related Companies
The job skills required for Customer Service Consultant include Customer Service, Problem Solving, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Consultant positions, which can be used as a reference in future career path planning. As a Customer Service Consultant, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Consultant. You can explore the career advancement for a Customer Service Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Consultant job description and responsibilities
Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.
04/06/2022: Pocatello, ID
Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services.
04/11/2022: Tacoma, WA
Analyze customer requirement for product and services and provide consultation to select appropriate product.
03/22/2022: Fort Worth, TX
Assist customer service employee and provide backup support.
03/28/2022: Louisville, KY
Monitor all customer calls, analyze problems for products and services and ensure optimal solution for same.
02/15/2022: Kennewick, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Consultant jobs
Prior work experience as a Customer Service Consultant will be an added benefit to the candidates.
02/08/2022: Boston, MA
Understand the customer’s expectations.
02/13/2022: Pocatello, ID
Deliver contextual-based support.
03/13/2022: Lansing, MI
Strong communication skills, the ability to work under pressure, a commitment to customer service and computer skills are a necessity for this position.
02/09/2022: New Orleans, LA
Customer Service Consultant focus on deepening their product knowledge and sharpening their customer support skills.
03/27/2022: Lebanon, PA
Step 3: View the best colleges and universities for Customer Service Consultant.
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