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About Sittercity
Sittercity, a Bright Horizons company, is a technology platform working to reimagine the child care industry. Finding, hiring and managing high-quality, trustworthy and enriching child care has never been simple, for parents or caregivers. We want to change that. At Sittercity, you can imagine and create solutions that will revolutionize a multi-billion industry and bring relief to parents and care providers alike, all while having a lot of fun! Boost your career as we launch into our next phase of growth and help build a platform that changes the way child care works.
The Opportunity
Sittercity is looking for a customer-centric and motivated individual to join our Customer Success team. In this role, you'll utilize your organizational, problem-solving, and people skills to provide real-time support to our network of families and sitters. As a Customer Success Advocate, your day-to-day will include connecting with customers through phone, email, and chat.
There are two shift times available: Monday - Friday, 8am - 4pm CST or Monday - Friday, 10:30 am - 7pm. An ideal candidate will have a fairly open schedule to pick up additional hours as they arise.
This role will be full time remote. Reliable at-home high speed internet is required.
Key Responsibilities
Required Qualifications
Desired Qualifications
Employee Benefits
Recognized as a Chicago Innovation Award winner and one of the best places to work by Crain’s and Built In Chicago, we offer an inclusive, innovative, and fun environment that rewards passionate and curious individuals. You will receive the following benefits:
Sittercity is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, marital or familial status, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, or any other basis as prohibited by federal, state or local law. Sittercity participates in E-Verify and background checks all employees.
#BI-Remote
Sittercity is thrilled to be recognized on @Hired’s 2021 List of Top Employers Winning Tech Talent! It’s been a tumultuous year but our commitment to prioritizing equity, efficiency, and transparency in the hiring process allowed us to continue to attract and hire amazing talent.
Full Time
Consumer Services
11/20/2022
12/22/2022
sittercity.com
CHICAGO, IL
500 - 1,000
2001
GENEVIEVE THIERS
<$5M
Business Services
The following is the career advancement route for Customer Success Advocate positions, which can be used as a reference in future career path planning. As a Customer Success Advocate, it can be promoted into senior positions as a Customer Success Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Advocate. You can explore the career advancement for a Customer Success Advocate below and select your interested title to get hiring information.