Medical Assistant (Non-Certified)

Singing River Health System Clinic - Cedar Lake Clinic | Full-Time | M-F 8-5

Position Overview

In a caring and professional manner, the Medical Assistant (MA) performs a reasonable scope of clinical and administrative tasks delegated by and under the direct/onsite supervision of the Physician and/or their intermediary personnel responsible for patient care management. Intermediary personnel include physician assistants (PA), nurse practitioners (NP), and registered nurses (RN). He/she assists front office personnel as directed by the Practice/Office Manager.

Education
High School graduate or equivalent required. 

License
N/A
Certification
Required to complete (by end of orientation) and maintain BCLS certification.
ExperienceMinimum of one (1) year experience is preferred.
Reports to
Office/Practice Manager, under the direction of the Physician responsible for patient care management.

Physical Demands
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using repetitive motions: substantial movements of the wrists, hands and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours.
Mental Demands
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills. Must be able to utilize and apply medical terminology.
Special Demands
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have intermediate knowledge of MS Outlook, Word, and Excel.
Must have knowledge of examination, diagnostic, and treatment room procedures. 
Must be able to utilize medical equipment and instruments to administer patient care. Must have knowledge of common safety hazards and precautions to establish a safe work environment, including proper handling of bio hazardous/infectious waste. Must be able to establish, organize, and maintain patient medical records; document patient communication and clinical treatments accurately and appropriately; and must be able to comply with established risk management and safety procedures.