This is a hands on position for a self storage company. We operate five facilities in the Upstate of South Carolina all through our main office. The right person for this job should possess an outgoing personality, willingness to actively engage customers, and ability to make decisions on the fly. This job is a mix of office administration and customer service. We strive to create an upbeat team environment and are looking for that great team player! Manages all facets of the daily operations of the store through effective planning and utilization of resources to maximize Customer experience.

Essential Job Functions

· Provide exceptional service to our Customers over the phone as well as to walk-in Customers.

· Be knowledgeable about and able to explain the leasing and/or truck rental process to Customers.

· Rent storage units and/or rental trucks efficiently while accurately completing agreements/contracts.

· Sell merchandise such as packing / moving supplies and insurance to protect our Customers’ goods.

· Responsible for taking payments and recording receipts and other information into the computer utilizing company provided software.

· Respond to Customer inquiries regarding rentals.

· Conduct daily visual audits of entire complex, lock checks and space audits.

· Maintain the vacant units in clean, rentable condition at all times and maintain cleanliness of storage office, restrooms and overall property.

· Responsible for collections of delinquent Customers.

· Assist in over-locking and unlocking of delinquent/recently current units.

· Regular on-time attendance.

Physical Demands

Nature of work requires an ability to effectively communicate and exchange information; collect, compile and prepare work documents, and operate standard business office equipment. Ability to lift up to 50 pounds, to climb up and down a ladder, maneuver around physical properties while performing various maintenance and inspection duties.

Working Conditions

Work performed in a general office environment and on self-storage/warehouse facility. May require extended hours during peak periods. Exposure to adverse weather conditions.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Gaffney, SC 29341: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location