The Supply Chain Analyst has a critical role by overseeing all aspects of our supply chain management to ensure that plant operations are able to maximize productivity. In this role, you will manage and coordinate the purchase, shipment, and inventory of material and equipment across the company. Ensuring that we meet our internal client requirements regarding delivery and accuracy of RMAs & shipments, through inventory control, order fulfillment, and distribution. Additionally, you will also assist in the designing, developing, and reviewing of current supply chain data, systems, processes to help Silver Bay Seafoods achieve optimal planning, scheduling, forecasting and overall improvements.

A qualified candidate should have an extensive and proven knowledge of freight, inventory reduction, customer service, supply chain inefficiencies, distribution & shipping methods, bills of landing, invoices, inventory control, and other topics related to Supply Chain & Data Analysis.

Essential Duties and Responsibilities

The responsibilities of the position include the following:

• Contact, communicate, and negotiate with suppliers, retailers, internal business partners, and clients.
• Prompt and proactive response to customer & client questions, and complaints via phone, email, and Logistic transactions in a WMS and P2P systems.
• Respond to customer inquiries and refer clients to proper channels and processes.
• Actively monitor the status and tracking of shipments, and promptly notify appropriate contacts of any shipment errors, delays, or cancellations.
• Provide accurate reports, data, and analysis to upper management.
• Complete job reports that include but not limited to bills & invoices, bills of landing, notices & orders, weekly reporting metrics, and others.
• Organize warehousing for goods and products inbound to Silver Bay Seafoods.
• Maintain organized, accurate, and efficient shipping & receiving plans, outbound schedules, and other shipping methods.
• Perform all aspects of coordinating transportation & shipment/deliveries with carriers, clients, agents, and forwarding entities to ensure proper movement of outgoing & incoming shipments.
• Lead, troubleshoot & resolve investigations to settle any company-receiving and customer-related shipping issues.
• Review & supervise purchase orders for accuracy and ensure company needs are being met according to SLAs, etc.
• Monitor & help advise Supply Chain Operations as business needs require.
• Utilize Logistics Technology Software and Information to optimize procedures: LSPs (Logistics Service Providers), and WMS/P2P systems.
• Perform tracking and analysis of shipments of final products according to customer requirements.
• Monitor & Log records of facilities stock and executed orders.
• Develop processes that make the supply chain more efficient and organized.
• Identify strategic opportunities, such as inventory reduction or supply chain inefficiencies, and determine the time and resources required to take advantage of these opportunities.
• Actively assist with system implementation projects & operational support of company & departments core missions.
• Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following functional and interpersonal competencies:

Functional

• Problem Solving - It is crucial to have problem-solving skills to apply whenever your supply chain experiences a glitch. A small manufacturing issue can turn into a much larger problem, you need the ability to identify problems, brainstorm and analyze answers, and implement the best solutions.
• Organizational skills - are competencies you can use to establish structure and order within your role. This will help you work more efficiently and effectively and, as a result, increase your productivity and performance. When you display strong organizational skills in this position, you will also have a strong aptitude for time management, goal setting and understanding how to meet their objectives.
• Familiarity with best practices and knowledge of laws, regulations, and ISO requirements.
• Strong interpersonal and communication skills, with ability to professionally interact with a diverse blend of personality types at all levels of the organization.
• Experience working in high-volume, fast paced environment required. The ability to adapt and excel when business plans change. You will need to look at your packed to-do list and decide which tasks to tackle first when all the work is a priority with imminent deadlines.
• Attention to detail- You can prioritize tasks, work with a sense of urgency, and yet leave nothing to chance. Be able to factor in every piece of information that will lead to improved processes and reduced cost.

Interpersonal

• Passionate You love what you do, you are passionate about supply chain and keeping up with trends and best practices and you have a positive attitude. You care about your teammates and the results of your work while demonstrating humility.
• High Standards & Efficient- Going the extra step to producing significant output with minimal wasted effort, organized planning, and prioritization. You take pride in the accuracy and efficiency of your work processes with quality orientation. Follow through on weekly commitments, personal goals, and the companys objectives.
• Efficient - Producing significant output with minimal wasted effort, organized planning, and prioritization.
• Analytical Love to work with large amounts of raw data. Organize it, interpret, and gather to provide accurate reports.
• Proactive - A Doer who gets things done. Self-starter who appropriately tackles problems and gets stuff done without the need for constant oversight. Continually seeks additional responsibilities while asking for, and acting on, constructive feedback.
• Observant & Creative- Able to spot opportunities for improvement, you think outside the box when presenting problem-solving ideas and developing processes.
• Professional Negotiator- Build positive relationships by confidently speaking and writing. Quick judgment and ability to decide best course of action immediately. Make small concessions sound bigger than they are.
• Emotional Intelligence - high degree of self-awareness. Oversees interpersonal relationships judiciously and empathetically. Exercises good judgement while under pressure.

Education and Experience

• Bachelors degree in Business Administration Supply Chain Management, or equivalent certifications.
• 3-5 years experience in supply chain management or coordination.
• A minimum 2 years in Logistics Management or similar experience.
• Knowledge of/or ability to quickly grasp data analytics and software programs with a strong background in ERP, WMS, and supply chain management technology.
• Advanced knowledge of freight, distribution, and shipping methods.
• Ability to achieve profitable deals & mutual satisfaction from clients, agents, and retailers.
• Previous experience with Alaska Seafood Industry or networks is a Huge Plus.
• Proficient in Microsoft Office, with aptitude to learn new software and systems.

Work Environment and Schedule

Position requires onsite presence in Seattle office and the ability to travel to meetings as needed. Occasional remote work may be allowed with approval from supervisor.

Physical Demands

While performing the essential function and job duties associated with the job, the employee is regularly required to sit, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Mental Activities

The employee is frequently required to set an example by consistently modeling high standards of honesty and integrity. Presentation and sharing of information should be handled in a direct, appropriate, and helpful manner. Maintains a reputation for honesty, confidentiality, reliability, and fairness. Is willing to admit mistakes and does not misrepresent him/herself for personal gain. Performs work with energy and drive; values planning, but will take quick, decisive action when an opportunity presents itself.

Silver Bay Seafoods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, or age.