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Technical Writer-11479-Hybrid
Shuvel Digital VIenna, VA
$83k-103k (estimate)
Full Time 1 Week Ago
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Shuvel Digital is Hiring a Technical Writer-11479-Hybrid Near VIenna, VA

Location: VIenna, VA-1 day week onsite required

Responsibilities:

  • Implement and coordinate knowledge management activities/processes to include content analysis, document management, data capture, portals, and customer reporting
  • create, curate and distribute on-demand content through multiple online channels, including, internal platforms, learning management systems.
  • create, edit, and organize technical and organizational information and turn it into compelling and useful content for internal audiences.
  • Design and create training content for training and webinar use
  • Partner with subject matter experts and collaborators to provide input for training content (product teams, support teams, etc.)
  • Write technical documents and training collateral to support training projects
  • Continuously look for opportunities to streamline, automate and improve current training documentation and processes
  • Research, analyze, and document engineering and processing information (e.g. drawings, design reports, equipment, and test specifications.
  • Gathers technical information, prepare written text, and coordinates layout and manual organization
  • Integrate information from functions throughout the organization to facilitate access, sharing and disseminating information with team members, internal business partners, and stakeholders
  • Research, gather, and synthesize data; present conclusion and recommendations to management and/or team members
  • Monitor solutions’ key performance indicators and other key measures to ensure ongoing benefits are realized Monitor solutions’ key performance indicators and other key measures to ensure ongoing benefits are realized
  • Leverage data and insights from customers and team members to inform content development, developing new content as needed based on feedback

Qualifications:

  • 5 years’ experience writing technical internal process documentation and other forms of technical content, including capturing step-by-step instructions and using visuals to create a story
  • Experience with authoring tools (I.e. Articulate) is required
  • Previous experience working directly with clients/end users
  • Microsoft Office and Visio
  • Must demonstrate superior writing, editing and communication skills, with a keen eye for detail.
  • Significant experience researching, compiling, and documenting data, business processes, and workflow
  • Extensive experience with content management
  • Significant experience in developing technical documentation
  • Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals
  • Expert skill capturing and translating technical processes and requirements into easily understood terms
  • Advanced skill communicating complex technical concepts to non-technical audiences
  • Advanced skill identifying and analyzing technical requirements and recommending solutions
  • Advanced research, analytical, and problem-solving skills
  • Expert verbal and written communication skills
  • Advanced skill working with all levels of management, supervisors, stakeholders, and vendors
  • Experience creating/editing presentations using software or other types of material/media
  • Advanced organizational, planning, and time management skills
  • Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

Job Summary

JOB TYPE

Full Time

SALARY

$83k-103k (estimate)

POST DATE

07/11/2024

EXPIRATION DATE

08/10/2024

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