Who we're looking for

The Sales Development Representative (SDR) educates prospects about the value of Shiftboard, qualifying opportunities, and scheduling meetings for Account Executives. The SDR engages, educates, and qualifies prospects through specific, targeted questions regarding their business challenges, consults on Shiftboard as a solution, and evaluates the potential fit for partnership. The SDR reports to the SDR Manager.

What you'll do

• Serve as the first point of contact for prospects and clients at Shiftboard, creating a great first impression by providing them with a world-class experience.
• Contact prospects via phone/email/etc asking pertinent questions, listening, and qualifying opportunities.
• Schedule appointments between qualified prospects and Account Executives.
• Maintain active engagement with new and existing prospects through creative follow-up communications designed to educate and increase customer interest.
• Partner collaboratively with Account Executives to successfully transition prospects into the next phase of the sales cycle.
• Build knowledge of Shiftboard’s software and services, providing accurate product information and use case solutions to prospects.
• Keep Salesforce up to date to ensure the team is working with consistent and accurate information.
• Utilize Outreach to manage call/email cadences.

Skills you’ll need

• 1-2 years of corporate experience required
• Excellent written/verbal communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to connect business challenges to high-impact solutions
• Experience being held to and motivated by metrics
• High energy, positive attitude, and attention to detail
• Comfortable working in a fast-paced and dynamic environment
• Previous SaaS SDR experience preferred
• Bachelor's degree preferred

What you'll get

• Competitive wages
• ESPO (employee stock option program)
• Medical/dental/vision coverage
• 401(k) 
• Flexible PTO and 11 paid holidays per year
• Flexible remote working (fully remote may be considered for the right candidate, but must be a resident of Washington, Oregon, California, Arizona, or Texas)
• $1,200 per year for home office expenses
• Career advancement opportunities 

Who we are

Shiftboard is proud to provide workforce scheduling solutions for mission-critical operations that make the world go round. Leading companies in the manufacturing, energy, healthcare, and public services sectors rely on our award-winning technology to keep their operations running smoothly, business goals on track, and employees happy.

Backed by innovative technology and an award-winning team, Shiftboard has supported over 500 million scheduled shifts for thousands of customers, including Fortune 500 companies, providing the employment pipeline for more than $45 billion in wages earned.

In our constant pursuit to better serve our customers, all team members bring creativity, pragmatism, and intellectual rigor to their responsibilities. We have high expectations of each other and work as a team to continually improve our industry-leading platform. Our growth mindset, coupled with execution, has allowed Shiftboard to create revolutionary workplace solutions.

Shiftboard seeks to make every employee feel appreciated and welcomed. We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. We are committed to the principle of equal opportunity for all employees and to providing a work environment that makes everyone feel an integral part of the team.

In addition to a competitive salary and benefits package, we offer an employee stock option program, an employee perks and wellness program, and an open communication policy. If you appreciate being challenged to do your best work, making a difference every day through innovation and commitment to customers, please take the time to send us your resume.