Sherpa Design is a team of mechanical and electrical engineers, designers, additive manufacturing technicians, machinists, and administrative professionals who thrive on pushing the envelope and equipping others to do the same.

Over the past 20 years, our platform of capabilities has grown from our core expertise of product engineering to include additive manufacturing, precision machining, NX training, and Teamcenter solutions.

At this time, we are looking for an experienced Office Assistant to join us. This job is 100% onsite and does not offer remote work.

What We Offer

At Sherpa, you’ll discover:

• We hire amazingly capable people. Everyone here brings impressive technical expertise – that’s a given in consulting. Beyond that, we share a way of thinking expansively and supporting each other. It makes work exciting and enjoyable.
• We keep bureaucracy in check. One of our values is act with agility. No micromanaging, no cumbersome approval processes, just clear shared goals.

About this Role

As a Front Desk Office Assistant, you’ll be responsible for a multitude of tasks that will support our sales team, engineering department, and machine shop. This includes general office tasks, purchasing, order processing, customer service, with a strong emphasis on accounting/bookkeeping and billing. Quickbooks experience a must, and payroll experience a plus

Basic Qualifications

Customer Service

• Answer phones and address client concerns
• Route calls and/or get messages to correct party
• Build professional/friendly rapport with clients 
• Communicate with and greet vendors and visitors

Sales Support

• Create quotes using Quickbooks
• Respond to quote requests, and other requests from the sales team
• Complete supplier setup paperwork for new clients

Order Processing

• Receive purchase orders and credit card orders from clients, create work orders in Quickbooks
• Create and send sales order acknowledgements
• Ship 3D Printing orders

Bookkeeping/Accounting

• Accounts Payable: entering/paying bills, set up/maintaining vendor information
• Accounts Receivable: prepare/send invoices, receive payments, collection calls, set up/maintain client information, check credit refs, prepare/send statements
• Process employee expense reports
• Bank reconciliations, bank deposits

General Office/Misc.

• Order office supplies
• Event coordination
• Staff communication 

Technical skills 

• Quickbooks
• Microsoft Office, especially Excel and Outlook
• Able to learn new systems and platforms with ease

Success Indicators

• 3 years office experience, preferably in a technical or sales environment
• Engineering and/or manufacturing environment a plus
• Education or background in finance/small business accounting
• Payroll experience a plus
• Enjoys a dynamic office environment with a great team
• Event planning and coordination
• Customer Service
• Clear Communication, written and verbal
• Effective Organization
• Enjoy problem solving

Compensation and Benefits

This is a full-time exempt position. $24 - $28 per hour DOE. In addition, Sherpa offers a competitive benefits package that includes:

• Paid medical/dental/vision
• Paid holidays
• Paid volunteer time off
• SIMPLE IRA with match
• Paid parental leave
• Supplemental insurance
• Professional development
• Outdoor gear borrow program

Next Steps

If you are excited to work with an innovative team and support our innate curiosity about how things work and our drive to make them work better, we look forward to hearing from you! Please send us your resume and share what excites you about this role.

Important to note: Must be a US Person able to comply with US Department of State ITAR/EAR requirements for manufacturers in the government sector as a requirement to employment.

Sherpa Design seeks multiple perspectives and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to jobs@sherpa-design.com.