Search By
961 Jobs
Front Desk Agent Sheraton Hotels & Resorts San Juan, TX | Other
2 Months Ago
Front Desk Agent Hilton Phoenix Airport Phoenix, AZ | Full Time
Just Posted
Front Desk Agent $17.00 Aloft Scottsdale Scottsdale, AZ | Full Time
Just Posted
Front Desk Agent $17/hr Courtyard Chicago Deerfield Deerfield, IL | Full Time
Just Posted
Hotel Front Desk Agent Embassy Suites Baltimore BWI Linthicum, MD | Full Time
Just Posted
Front Desk Agent, 3pm-11pm Holiday Inn Grand Rapids Grand Rapids, MI | Full Time
Just Posted
Front Desk Agent Westin Las Vegas Las Vegas, NV | Full Time
Just Posted
Front Desk Agent Buffalo Lodging Associates Williamsville, NY | Full Time
Just Posted
Front Desk Agent - $17.00/HR Residence Inn Cleveland Downto Cleveland, OH | Full Time
Just Posted
Front Desk Agent Holiday Inn Express Lawton Lawton, OK | Full Time
Just Posted
Front Desk Agent Holiday Exp El Paso El Paso, TX | Full Time
Just Posted
Front Desk Agent Marriott Odessa Odessa, TX | Full Time
Just Posted
Front Desk Agent Doubletree Lubbock Lubbock, TX | Full Time
Just Posted
Front Desk Agent Columbia Hospitality Leavenworth, WA | Full Time
Just Posted
Overnight Front Desk Agent The Hotel at Avalon and Alpharetta Alpharetta, GA | Full Time
1 Day Ago
Front Desk Agent Hampton Inn Cedar Rapids Cedar Rapids, IA | Full Time
1 Day Ago
Front Desk Agent VINAYAKA HOSPITALITY SCHAUMBURG Schaumburg, IL | Full Time
1 Day Ago
Front Desk Agent Candlewood Suites St Louis/Charles St Charles, MO | Full Time
1 Day Ago
Front Desk Agent Homewood Dayton South Miamisburg, OH | Full Time
1 Day Ago
Front Desk Agent Sheraton Midwest City Midwest City, OK | Full Time
1 Day Ago
Front Desk Agent Fairfield Inn Erie Erie, PA | Part Time
1 Day Ago
Front Desk Agent Marriott Knoxville Downtown Knoxville, TN | Full Time
1 Day Ago
Front Desk Agent Hyatt House Belmont Belmont, CA | Full Time
2 Days Ago
Front Desk Agent The Estate Yountville - Villagio Yountville, CA | Full Time
2 Days Ago
2 Days Ago
Front Desk Agent- 3-11PM Hyatt Place Louisville East Louisville, KY | Full Time
2 Days Ago
More Search Results

Job Description

Job Number 22153018
Job Category Rooms & Guest Services Operations
Location Sheraton Puerto Rico Hotel & Casino, 200 Convention Boulevard, San Juan, Puerto Rico, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Welcome to our family


As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.


The impact you’ll make


No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.     


What you’ll do


  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages


Perks you deserve

We’ll support you in and out of the workplace by offering:


  • Team-spirited coworkers
  • Encouraging leadership
  • Support to live a life of wellbeing and happiness
  • Opportunities to serve and give back to the community
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs


What we’re looking for


  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details


This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


You’re welcomed here


Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Company Overview

  • Website
  • Headquarters ASPEN GERBAZ, CO
  • Size 7,500 - 15,000
  • Founded 1937
  • Type
  • Revenue <$5M
  • Industry All Industries
  • About sheraton hotels & resorts

Skills for Front Desk Agent

The job skills required for Front Desk Agent include Guest Service, Billing, Leadership etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Guest Service
Job Openings with Skill of Billing
Job Openings with Skill of Leadership

Career Path for Front Desk Agent

The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

How to Become a Front Desk Agent

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1 Understand the job description and responsibilities of a Front Desk Agent

Quotes from people on Front Desk Agent job description and responsibilities
12/11/2021: Atlanta, GA
02/10/2022: Fayetteville, AR
01/05/2022: Albany, GA
12/01/2021: Richmond, VA
01/11/2022: Cleveland, OH

Step 2 Knowing the best tips for becoming a Front Desk Agent can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs
12/09/2021: Johnstown, PA
02/05/2022: Portland, ME
11/30/2021: Saint Paul, MN
01/27/2022: Pensacola, FL
01/17/2022: Fort Worth, TX

Step 3 View the best colleges and universities for Front Desk Agent

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College