Search By
153 Jobs
Food and Beverage Operations Manager Sheraton Hotels & Resorts Sacramento, CA | Other
2 Months Ago
Food and Beverage Operations Manager Westin Hotels & Resorts Atlanta, GA | Other
2 Days Ago
Food and Beverage Operations Manager Westin Hotels & Resorts Edmonton, KY | Other
2 Days Ago
Food and Beverage Operations Manager Autograph Collection Hotels San Francisco, CA | Other
3 Days Ago
Food and Beverage Operations Manager Miami Marriott Biscayne Bay Miami, FL | Full Time
3 Days Ago
Food and Beverage Operations Manager Westin Hotels & Resorts Seattle, WA | Other
3 Days Ago
Food and Beverage Operations Manager The Westin Seattle Seattle, WA | Full Time
3 Days Ago
Food and Beverage Operations Manager Seattle Marriott Bellevue Bellevue, WA | Full Time
3 Days Ago
Food and Beverage Operations Manager The Ritz-Carlton, Denver Denver, CO | Full Time
5 Days Ago
Food and Beverage Operations Manager The Westin Houston, Memorial City Houston, TX | Full Time
5 Days Ago
Food and Beverage Operations Manager The Westin Peachtree Plaza, Atlanta Atlanta, GA | Full Time
5 Days Ago
Food and Beverage Operations Manager The Westin San Diego Gaslamp Quarter San Diego, CA | Full Time
6 Days Ago
Assistant Food and Beverage Operations Manager Sheraton Wild Horse Pass Resort & Spa Chandler, AZ | Full Time
3 Days Ago
Food & Beverage Operations Manager I Marriott Hotels Resorts Palm Beach, FL | Other
3 Days Ago
Assistant Food and Beverage Operations Manager Marriott Hotels Resorts Linthicum, MD | Other
3 Days Ago
Assistant Food and Beverage Operations Manager Renaissance Hotels Los Angeles, CA | Other
4 Days Ago
Assistant Food and Beverage Operations Manager The St. Regis Deer Valley Park City, UT | Full Time
4 Days Ago
Assistant Food and Beverage Operations Manager Renaissance Phoenix Downtown Hotel Phoenix, AZ | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Scottsdale Marriott at McDowell Mountains Scottsdale, AZ | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Boston Marriott Peabody Peabody, MA | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Renaissance Austin Hotel Austin, TX | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Jesse H. Jones Rotary House International Houston, TX | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Tysons Corner Marriott Tysons Corner, VA | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Fairview Park Marriott Falls Church, VA | Full Time
5 Days Ago
Assistant Food and Beverage Operations Manager Renaissance Chicago Downtown Hotel Chicago, IL | Full Time
6 Days Ago
Assistant Food and Beverage Manager South Sioux City Marriott Riverfront Sioux, IA | Full Time
Just Posted
More Search Results

Food and Beverage Operations Manager

Sacramento, CA | Other
Expired

Job Description

Job Number 22168840
Job Category Food and Beverage & Culinary
Location Sheraton Grand Sacramento Hotel, 1230 J Street, Sacramento, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Understands employee positions well enough to perform duties in employees' absence.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Monitors and maintains the productivity level of employees.

• Verifies that all team members/supervisors understand the brand specific philosophy.

• Maintains the operating budget, and verifies that standards and legal obligations are followed.

• Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.

• Establishes and maintains open, collaborative relationships with employees.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction result with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

• Performs other duties, as assigned, to meet business needs.

 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Company Overview

  • Website sheraton.com
  • Headquarters ASPEN GERBAZ, CO
  • Size 7,500 - 15,000
  • Founded 1937
  • Type
  • CEO MICHAEL HAISFIELD
  • Revenue <$5M
  • Industry All Industries
  • About sheraton hotels & resorts