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3 Rooms Controller Jobs in Dallas, TX

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Sheraton Dallas Hotel
Dallas, TX | Full Time
$36k-50k (estimate)
5 Months Ago
Marriott International, Inc.
Dallas, TX | Full Time
$28k-37k (estimate)
10 Months Ago
Omni Hotels & Resorts
Dallas, TX | Other
$27k-36k (estimate)
10 Months Ago
Rooms Controller
$36k-50k (estimate)
Full Time | Accommodations 5 Months Ago
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Sheraton Dallas Hotel is Hiring a Rooms Controller Near Dallas, TX

Job Number

23166628

Job Category

Rooms & Guest Services Operations

Location

Sheraton Dallas Hotel, 400 North Olive St, Dallas, Texas, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Position Summary

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. 

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,​ 

Begin

 your purpose, 

Belong

 to an amazing global​ team, and 

Become

 the best version of you.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$36k-50k (estimate)

POST DATE

10/27/2022

EXPIRATION DATE

10/05/2023

WEBSITE

sheratondallashotel.com

HEADQUARTERS

Dallas, TX

SIZE

25 - 50

INDUSTRY

Accommodations

Show more

The job skills required for Rooms Controller include Guest Service, Housekeeping, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Rooms Controller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Rooms Controller. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Rooms Controller positions, which can be used as a reference in future career path planning. As a Rooms Controller, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Rooms Controller. You can explore the career advancement for a Rooms Controller below and select your interested title to get hiring information.

Marriott International, Inc.
Full Time
$28k-37k (estimate)
10 Months Ago

If you are interested in becoming a Rooms Controller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Rooms Controller for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Rooms Controller job description and responsibilities

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets.

03/04/2022: Saint Petersburg, FL

Organize and coordinate check-in/pre-registration procedures for arriving groups.

02/17/2022: Laramie, WY

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions.

03/18/2022: Buffalo, NY

They hold complete understanding of the types of rooms available with the facility.

04/11/2022: Orange, CA

Based on their knowledge of rooms, they even suggest guests on the rooms that would be comfortable for them.

03/22/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Rooms Controller jobs

A good room controller actively listen to and consider the concerns of other associates, responding appropriately and effectively.

03/17/2022: Gainesville, FL

They also develop and maintain positive productive working relationships with other associates and departments.

02/11/2022: Bergenfield, NJ

This role needs good level of English and strong organizational and time management skills.

04/17/2022: Harlingen, TX

The controller needs attention to detail and an ability to act under pressure.

02/06/2022: Florence, SC

Those with previous controller experience may take less time to become fully certified.

03/09/2022: Queens Village, NY

Step 3: View the best colleges and universities for Rooms Controller.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more