Description

Provide high level administrative support to our Sterling location by answering all phone calls, reviewing incoming documents, conducting research, preparing reports, and arranging meetings.

Hours: Monday-Friday8:00 am - 5:00 pm

Responsibilities:

• Operate telephone switchboard to answer, screen, route calls and relay messages
• Greet visitors, reps, and manufacturers as they enter the building
• Read and analyze incoming faxes and reports, and determine their distribution
• Answer basic billing questions and assist inside and outside sales with reconciliation requests
• Assist the inside and outside sales team with expedites, returning customer calls and other duties as needed
• Fulfill office supply requests and needs (office supply inventory – toner/ink inventory, ordering coffee supplies, etc.)
• Assist Corporate IT with phones and PC locally when necessary
• Handle and balance petty cash records
• Maintaining weekly sales call logs. Maintaining sales leads data base, distribute commission reports, logging, and managing events and associated tickets.
• Processing material returns for inside sales
• Handle new hire process and records compilation for HR
• Perform general office duties: catalogs, filing, returns, expediting, service calls for office equipment, etc.
• Compose correspondence from rough draft regarding a wide variety of subjects
• Prepare typed copy from oral or written information into error-free documents, letters, etc.
• Schedule meetings and appointments for sales team

• Ability to work independently with little or no supervision
• Establish and maintain effective working relationship with all managers, departments, manufacturers, and reps

Qualifications

• A minimum of three (3) years of relevant work experience; college degree preferred, but not required.
• Demonstrated excellent verbal and written communication skills
• Possesses excellent time management and organizational skills
• Knowledge of administrative and clerical procedures
• Possesses computer skills and knowledge of Microsoft Office
• Phone operator skills a plus