Description

The New Energies group in Shell is focused on leading in the energy transition towards a low-carbon future through power / electrification, supporting our aim to power progress together through more and cleaner energy solutions. Shell Energy is an integral part of Shell’s global New Energy organization and with a mission to guide customers toward a better energy future, by enabling customer choice and by providing market-leading energy solutions.

As the Accounts Receivable Analyst, you will perform a wide variety of receivables and collections functions including but not limited to managing collections for our largest C&I customers, cash posting, reconciling, and reducing accounts receivable delinquency.

JOB DUTIES & RESPONSIBILITIES

• Daily Collections for largest C&I customers

• Manage collections for all C&I accounts

• Cash posting and reconciliation as needed

• Research and resolve payment discrepancies

• Research and respond to client inquiries

• Answer inquiries both internal and external regarding payments and balances

• Work with the Customer Operations Department to resolves customer billing problems to reduce accounts receivable delinquency in a timely manner

• Interact with internal departments and customers to answer questions and resolve issues

• Cross–train on a variety of accounts receivable functions

• Additional duties as assigned

ESSENTIAL SKILLS AND EXPERIENCE

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions

• Ability to access, input, and retrieve information from a computer and/or electronic device

• Ability to have face to face conversations co-workers and higher-level manager

• Ability to sit or stand for extended periods of time and move around work environment as needed

• Comply with company policies and procedure

• Works within clearly defined parameters

• Resolves routine issues with senior staff or guidance and approval

• Develop skills through formal training or experience

PREFERRED SKILLS

• Critical/Analytical Thinking

• Customer Service Oriented

• Initiative-taking

• Cheerful Outlook

• Prioritization

• Adaptive Learner

• Collaborator

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High School diploma required; some college preferred

• 3 years in Accounts Receivable or Customer Service role

• Proficient use of Microsoft Office programs including Word, Outlook, and Excel skills

• Excellent analytical, organization and time management skills, with the ability to maintain a strict level of diligence

• Ability to work well within a team environment and demonstrate a personal stake in team goals and objectives

• Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships

• Initiative-taking with the desire to consistently improve performance and gain further knowledge

• Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills

BENEFITS OF WORKING WITH SHELL ENERGY

• Competitive Compensation

• Health Care - Medical/Dental/Vision/Prescription Drug Coverage

• 401(k) with Company Matching Contributions

• Flexible Spending Accounts (FSA)

• Health Savings Accounts (HSA)

• Disability Programs (STD & LTD)

• Employee Basic Term Life Insurance

• Vacation & Company Holidays

• Flexible PTO

• Tuition Reimbursement

• Paid Parental Leave

*Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.