JOB SUMMARY

The primary function of the MA/CMA is to provide direct and indirect support to the clinician in the delivery of patient care. The MA/CMA prepares the exam room, chart, and patient to be seen by the clinician and performs/implements orders for diagnostic tests. S/he accurately administers medications, including immunizations by all routes except IV. S/he arranges outside referral appointments and provides patient education under the direct supervision of the clinician when appropriate. The MA/CMA must function under the direct supervision of an on-site physician, surgeon, podiatrist, physician assistant, nurse practitioner, or certified nurse midwife. The MA/CMA is expected to consult frequently with the supervising clinician and to inform the clinician of the information given or actions taken.

JOB DUTIES AND RESPONSIBILITIES

• Escorts patients to exam rooms, interviews patients, measure vital signs
• Collects and records patient data, and basic information about presenting, and previous conditions. Prepare the exam room and workstation for clinician; cleans and stocks rooms in between patients.
• Assures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time.
• Prepares the patient and assists the clinician with exams and procedures when needed, including position, draping, shaving, and disinfecting.
• Administers injections, including immunizations, after verification by RN or clinician.
• Administers medications orally, sublingually, topically, vaginally or rectally, after verification by RN or clinician.
• Administers scheduled medications after verification by RN or clinician.
• Performs diagnostic and laboratory tests including but not limited to audiometry, EKG, spirometry, in-house CLIA-waived tests according to SCHC competency standards and protocols.
• Collects, by non-invasive techniques, and preserve specimens for testing, including urine, sputum, semen and stool.
• Performs age-appropriate screening as needed or as directed by clinician, including visual acuity
• Removes sutures and/or staples from superficial incisions or lacerations.
• Applies and removes bandages and dressings to superficial incisions or lacerations.
• Applies orthopedic appliances such as knee immobilizers, envelope slings, orthotics, and similar devices.
• Obtains impressions for orthotics, padding and custom-molded shoes.
• Selects and adjusts crutches; and instruct patient in proper use of crutches.
• Performs ear lavage to remove impacted cerumen.
• Assists patients in ambulation and transfers.
• Cuts the nails of otherwise healthy patients.
• Provides patient information and instructions.
• Assures all documents for scanning contain patient identification.
• Performs end of shift tasks for room closure, cleans equipment, and logs off EHR. Follows SCHC standards for Universal Precautions.
• Works cooperatively with any RN Coordinator or other staff to assure that the clinician sees patients as quickly as possible.
• Schedule patients appropriately.
• Alerts Center Manager or designated person to needed supplies/equipment.
• Reports any safety hazards.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of nursing practices and medical assisting scope of practice and skill in the outpatient setting.
• Knowledge of sterile technique and universal precautions.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to perform phlebotomy and administer injections.
• Ability to pass a written medication quiz.
• Ability to read, write, understand and spell English and medical terminology correctly.
• Basic Computer proficiency in Windows environment.
• Typing 35 WPM or greater.

EDUCATION & EXPERIENCE

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program.
• Current CPR/BLS upon hire and maintain current.

PREFERRED

• Certification as Medical Assistant
• Previous experience working in an outpatient clinic or doctor’s office.
• Typing 45 WPM or greater.

COVID-19 VACCINATION REQUIREMENT

• Employees are required to be fully vaccinated against COVID-19 prior to commencing, and for the duration of their employment with Shasta Community Health Center. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.