What are the responsibilities and job description for the Front Desk Manager position at Shaner Social Sourcing?
The Front Office Manager will be responsible for the successful operation and administration of all front office departments. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring staff, writing schedules, performing mathematical computations and maintaining proper security of all cash funds. This position requires the ability to continually balance the department while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the front office staff, supervisors and managers on a daily basis in accordance with the standards of Shaner Hotels and franchise (if applicable.)
Minimum of two years of experience in a similar position, relative franchise experience a plus. Knowledge of front desk procedures and protocol. Exceptional communication skills. Bilingual English/Spanish preferred. Ability to manage multiple priorities in a fast-paced environment.
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