The Assistant Operations Manager is responsible for supporting the Operations Manager in providing superior customer service in a Shane Co. retail location while supporting top lines sales growth, driving bottom line profits, maintaining store facilities and inventory, and protecting all company assets. This role serves both our customers and our team as a member of store leadership. The Assistant Operations Manager is responsible for taking part in the selection and development of the office staff, and indirectly responsible for the management of the Shop, including Shop personnel and monitoring the Shop for efficient and effective operations.
As a leader in the jewelry industry for four generations and as the largest family-owned jeweler in the U.S., Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between. We are looking for passionate, fun, vibrant individuals who want to be a part of our dynamic company culture in a retail environment.
Our goal for you is to give you employment experience like no other so you wake up and want to come to work every day! And as a member of the leadership team, we will count on you to give an amazing experience to both our customers and our team members! If you love being part of a team as well as providing personal attention to every customer, this is the place for you!
As an important member of the store operations team, the Assistant Operations Manager drives sales by assisting with administrative and operations procedures in accordance with company guidelines. Daily responsibilities may include:
No jewelry experience? No problem! The Assistant Operations Manager career track includes an innovative training program in which you will attain a high level of proficiency in sales, coaching, training, and store operations. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each and every customer. In addition, we care about your personal experience as an employee, and providing you career development opportunities.
Strong organizational skills and the ability to collaborate effectively are important for this role. Goal-orientation, attention to detail, and independence are important characteristics for candidates to possess, along with a drive to get things done correctly and efficiently. Being task-focused, analytical, and a thoughtful listener will help candidates succeed in this position.
The primary environment for this role is a bright, well-lit, retail store. Standing and walking are required a significant portion of the time. This role requires bending, reaching, twisting, stooping, and occasional lifting of objects. Most business is conducted with customers in person. Considerable business is conducted using telephone and computer technology. Manual dexterity, visual acuity, and color discernment are required at a very high level and with high frequency. This role is not a remote role.
Why Work for Shane Co.?
Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family.
Pay starting at $26.00 per hour based on candidate's experience and skills, plus opportunity to bonus monthly based on team performance.
Employer will not sponsor via or work authorization.
The job skills required for Assistant Operations Manager include Customer Service, Coaching, Team Management, Team Leadership, Supervising etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Operations Manager. Select any job title you are interested in and start to search job requirements.