Note: position will be part-time if working both Saturdays and Sundays. Possibility of full-time position should staffing and scheduling allow. Part-time PTO includes only paid sick time, while full-time PTO includes paid sick time and paid vacation time. Position may be temporary due to planned potential sale of business and/or property.

Availability

• Must be available for IN-PERSON INTERVIEW between 9 AM and 3 PM on WEEKDAYS ONLY; no weekend interviews
• Must be available to work BOTH Saturdays and Sundays regularly
• May also work up to three weekdays each week
• Must be available to work 10 AM to 2 PM (maybe later for closing duties) on your scheduled weekend days
• Must be available to work 9 AM to 4 PM (maybe later for closing duties) on your scheduled weekdays

Responsibilities

• Interact with customers in person, over the phone, and via email
• Collect customer/dog information as needed
• Schedule dogs for boarding, training, Playcare, and grooming
• Check dogs in/out for boarding, training, Playcare, and grooming
• Create invoices and collect payment for services
• Clean when needed
• Limited dog handling (including aggressive dogs)
• Balance cash drawer and daily transactions

We Prefer Someone Who

• Can "read the room" and adapt to situations accordingly
• Can work independently without overstepping their bounds
• Communicates clearly, confidently, and professionally
• Feels comfortable interacting with customers, even in stressful situations
• Knows a lot about dogs and has interest in them and their wellbeing
• Knows when to ask questions and when to ask for help
• Learns quickly and shows initiative to get hands-on experience while training
• Pays strong attention to detail
• Understands that working at the front desk generally means fewer direct interactions with dogs compared to other positions