JOB TITLE: Shipping & Receiving Coordinator

SUMMARY:

This position has critical areas of responsibility for supporting daily inbound raw materials and outbound finished goods in Bellwood, Illinois. Including facility warehouse management, equipment maintenance, material and staff management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborates with Warehouse Manager:
  • Receive daily picking orders
  • Communicate sensitive shipping instructions and time frames with relevant parties.
  • Meet or exceed schedule dates set by sales orders.
  • Communicate when schedule dates will be missed to ensure customers are properly informed.
• Recording of Shipments: To be accurate and up to date and properly entered into the system.
• Handling Inbound and Outbound Paperwork: Ensuring packing slips are accurate, proper address and delivery method to correctly ship to customer including special instructions.
• Maintaining Inventory: Proper removal of finished goods from self for outbound shipping. Unpacking and proper storage of inbound items to be inventoried.
• Packaging: Oversee proper boxing, labeling, to ensure a safe journey of items to customer. Maintain proper levels of packaging materials for team.
• Arranging Pick-Up: Maintain ideal time frame for daily pick-up of Fed-Ex and UPS. Also, any third-party transportation requests.
• Forklift Experience: Has forklift experience maneuvering around in tight quarters and the knowledge of using a scan gun to move inventory.
• Client Care Service: Communicate status of packages in motion and expected delivery dates and any outbound sample requests for delivery.
•  Staff: Ensure team has a safe working and proper environment. Can flex staff accordingly based on daily workload.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Designs work flows and procedures.
• Design - Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Pursues training and development opportunities; Shares expertise with others.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Improves processes, products and services.; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically.
• Organizational Support - Follows policies and procedures.
• Judgment - Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Four to ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and write in Spanish is a plus, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to loud.