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SFO
San Francisco, CA | Full Time
5 Months Ago
Operations Supervisor - Hiring Event 10/12
SFO San Francisco, CA
Full Time | Consumer Services 5 Months Ago
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SFO is Hiring an Operations Supervisor - Hiring Event 10/12 Near San Francisco, CA

Company Description

Discover the Difference You Can Make at Gate Gourmet! Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

Overview

Join us for a hiring event on 10/12 from 10:00 a.m. to 3:00 p.m.

Location: SFO Business and Career Center – San Francisco International Airport, Departures Level, A Side (across from the Medical Clinic)

The center is located inside the San Francisco International Airport NOT located at 575 N. McDonnell Road

Parking Validation Available. Bring your parking ticket with you.

Questions? Text or call SFO’s Business and Career Center at (650) 456-7966 or careers@flysfo.com

Directions to SFO's Business and Career Center

BART- Exit the BART station and walk toward the International Terminal. Ask the Information Booth to direct you to SFO’s Business and Career Center.

Directions from International Parking Garage A or G - Take AirTran (Red Line) to the departures level of International Terminal A. Look for signs to SFO’s Medical Clinic, the Center is located across from the SFO’s Medical Clinic. Parking validation available.

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Operations Supervisor

Responsibilities

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Main Duties and Responsibilities:• Responsible for leading and directing all dish room, liquor/beverage process employees.• Ensures quality production standards are maintained for all accounts• Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies• Prepares management reports (ex. attendance, HAACCP and labor) reports as required.• Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures. • Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications. • Ensures that all products are coded according to Gate Gourmet procedures. • Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.• Completes required requisitions for the Storeroom to ensure adequate supply is maintained.• Responsible for maintaining daily temperature logs and other logs and reports as required. • Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.• Controls food cost and other controllable costs• Work with management staff to improve performance of the unit• Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.• Manages work flow balancing - - the division of responsibilities amongst employees on each shift.• Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)

• In conjunction with department leaders determines number of employees needed by shift• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.• Monitors daily manpower planning and schedules employees. • Responsible for employee retention and reducing employee turnover.• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.• Compliance with all company required policies, procedures and processes including but not limited to required trainingQualifications

Qualifications

Click here to apply and view complete job description

If you have questions about this opportunity, please contact Veronica Uhl, vuhl@gategroup.com

High School Diploma or GED required.• Associates degree preferred. Work Experience:• 2 years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferredTechnical Skills: (Certification, Licenses and Registration)• Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30 hourly employees.• Current or previous labor relations experience is a plus, but not required.• Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.• Ability to train others required.• Must have the ability to give negative and positive feedback to employees on a daily basis.• Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.• Strong organizational, analytical, communication and leadership skills required.• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.• Basic computer skills with working knowledge of Microsoft Office products required. • Ability to obtain ServSafe Certification required. • ServSafe Certified preferredLanguage / Communication Skills:• Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved• Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.

To learn about SFO's Background and Badging process, click here and go to step 2.

All people working at SFO are eligible for incentives:

  • BART Discount Card: Save $9.90 on your roundtrip BART commute
  • Citizenship Workshops: Save $700 on your citizenship application cost
  • Save on childcare costs. Access a subsidized childcare program for SFO employees who qualify, with tuition offered at 75 – 80% of market rate cost

NEW- SFO Employee Commuter serving Hayward and Castro Valley

Click here to view a complete list of SFO Employee Benefits and Discounts Information

Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.

Click to learn why you should work at SFO!

SFO has an on-site personnel vaccination mandate unless there is a (1) medical disability or (2) sincerely held religious belief (in which case a COVID-19 test must be administered and reported to the employer on a weekly basis). Please check with the employer regarding their vaccination policy.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

POST DATE

10/06/2022

EXPIRATION DATE

12/12/2022

WEBSITE

bizcasts.com

HEADQUARTERS

TREOGAT, BRETAGNE

SIZE

3,000 - 7,500

FOUNDED

1990

CEO

FREDERIC OUY

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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The following is the career advancement route for Operations Supervisor - Hiring Event 10/12 positions, which can be used as a reference in future career path planning. As an Operations Supervisor - Hiring Event 10/12, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor - Hiring Event 10/12. You can explore the career advancement for an Operations Supervisor - Hiring Event 10/12 below and select your interested title to get hiring information.

If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Operations supervisors oversee all the activities within a specific department or area of an organization.

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Operations supervisors are responsible for leading and supervising a group of employees.

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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

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Some companies require the operations supervisor to make major contributions to the functions of other departments.

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Operations supervisors report directly to the director of the department they supervise.

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A supervisor oversees the day-to-day performance of employees.

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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

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Step 3: View the best colleges and universities for Operations Supervisor.

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