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Host/Hostess

Madeira Beach, FL | Full Time
6 Days Ago

Job Description

Host/Hostess

A Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.

A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host/Hostess cares for our Guests by performing light housekeeping duties such as cleaning glasses and menus. A Host/Hostess ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones. Availability must include nights and weekends.

Responsibilities:

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
  • Tend to special Guest needs and requests.
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Help dining room staff by setting and clearing tables; when needed
  • Contribute to team effort by accomplishing side work as needed

Requirements:

  • Organizational skills
  • Excel in communication skills
  • Must be able to take on leadership roles
  • Must be upbeat, outgoing and positive
  • Ability to work effectively within a team
  • Ability to thrive in a fast pace environment
  • Must have flexible hours
  • Must have the endurance for long shifts 6-8 hours

Host/Hostess top skills & proficiencies:

  • Customer Service
  • People Skills
  • Professionalism
  • High Energy
  • Multitask
  • Thoroughness
  • Planning
  • Basic Math
  • Teamwork
  • Attention to Detail
  • Verbal Communication
  • Organized
  • Flexible
  • Management Skills

 

Skills for Host/Hostess

The job skills required for Host/Hostess include Customer Service, Teamwork, Communication Skills, Leadership, Verbal Communication,and Planning etc. Having related job skills and expertise will give you an advantage when applying to be a Host/Hostess. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host/Hostess. Select any job title you are interested in and start to search job requirements.

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