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Operations Support Administrator

Culver City, CA | Other
Expired

Job Description

WHO WE ARE

Our goal is to create cleaner, healthier environments for our clients while working toward our vision of elevating the industry through integrity, leadership, and innovation. We want to change the face of the cleaning industry and seek candidates who share our values. We take pride in building and sustaining long-term client relationships by providing customized solutions that offer measurable ROI and an unmatched customer experience.

 

With almost 50 years in the industry, Servicon provides exemplary environmental, custodial, and maintenance services for complex facilities in healthcare, aerospace, commercial, municipal, industrial, and entertainment.

THE ROLE

This role provides high level administrative and clerical support to the VP of Operations and Executive Director of Operations on a daily basis and to a large Operations team on a semi-regular basis. Critical tasks range from simple to complex, including but not limited to synthesizing information and concepts into understandable presentations, creating reports, analyzing data, anticipating needs and requests, preparing power point presentations for clients.

 

WHAT YOU WILL DO

  • Provide administrative support by handling phone calls and email, scheduling meetings, and coordinating department events.
  • Assist the VP/ED with special projects as needed.
  • Generate and analyze reports
  • Prepare all types of presentations including PowerPoint,
  • Partner with Operations team managing contact and relationships with client stakeholders.  Work closely with client-assigned staff to document issues and escalated areas of concern.  
  • Assist Operations Team to coordinate Quarterly Business Review:  information gathering, presentation preparation, and scheduling.
  • Oversee collection of relevant employee file documents, with specific emphasis on maintaining the highest level of confidentiality during annual audits.
  • Provide training to Ops Team Supervisors and above as part of 30 / 60 / 90-day onboarding plan
  • Coordinate and oversee biannual client survey
  • Serve as team expert for corporate workforce management systems:  Payroll, Timekeeping, Salesforce, HRIS, and Recruiting
  • Provide technical support to employees, Ops management, and clients.
  • Work closely with Operations team to manage billing and accounting reports:  headcount, supplies, account changes, discrepancies.
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Monitor day-to-day processes and projects for issues and challenge, taking immediate action where possible and escalating when required.
  • Serve as a liaison between Operations team and other departments
  • Update and maintain reports shared with all departments
  • Audit client information on management system
  • Assist Operations team with projects as needed
  • Other responsibilities as identified and assigned

WHAT YOU WILL NEED

  • Two years college or equivalent experience; BA preferred
  • Minimum of 3 -5 years related experience
  • Excellent oral and written communication skills
  • Bilingual Spanish preferred
  • focused, yet flexible; professional, and creates order from chaos
  • Exceptional interpersonal skills, strong customer-service orientation
  • Self-starter; sees projects through to completion with minimal direction
  • Ability to effectively manage and shift between multiple priorities
  • Strong organizational skills, detail oriented,
  • Must be able to maintain confidentiality and appropriately manage sensitive information
  • Advanced expertise with Microsoft office products:  Word, PowerPoint, Excel, Publisher
  • Corporate employees must be fully vaccinated against COVID-19 (14 days after final dose) prior to hire or have a qualifying legal exemption.

WHY YOU WILL LOVE IT HERE

  • Hybrid work schedule
  • The satisfaction of driving real change in the industry and people’s lives
  • A diverse community of people who are driven by a shared purpose
  • A business that acts with integrity in all interactions with co-workers, leaders, and customers
  • We value others and build success by appreciating differences in thought, opinion, background, skills, and perspectives
  • An environment of continuous learning and development
  • Flat organizational structures which elevate employees’ level of responsibility
  • Competitive base salary
  • Incentive and annual performance-based bonuses
  • Safe harbor 401(k) with company matching.
  • Paid time off including vacation, sick, holidays, bereavement, jury duty.
  • Exceptional health benefits with low costs (medical/dental/vision).
  • Life, accident, and disability insurance.
  • Employee assistance program (EAP)
  • Employee discounts to theme parks, theatres, sporting events, movies and more

Skills for Operations Support Administrator

The job skills required for Operations Support Administrator include Customer Service, client relationship, Leadership, Responsibility, Presentation,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Administrator. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Support Administrator

The following is the career advancement route for Operations Support Administrator positions, which can be used as a reference in future career path planning. As an Operations Support Administrator, it can be promoted into senior positions as a Distribution Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Support Administrator. You can explore the career advancement for an Operations Support Administrator below and select your interested title to get hiring information.