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Just Posted
Customer Service Representative- ATS Specialized, Inc.
ATS Services Inc. Saint Cloud, MN
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$54k-69k (estimate)
Full Time Just Posted
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ATS Services Inc. is Hiring a Customer Service Representative- ATS Specialized, Inc. Near Saint Cloud, MN

MAKE A DIFFERENCE

As an Account Representative, you have the responsibility of being the first

point of contact and "voice of the company" with the industry's most reputable

companies. Utilize a consultative approach to develop trust and mutual respect

with customers, as well as anticipate needs and take proactive measures to

ensure positive service outcomes. With an inside-sales focus, there is a

combination of managing and growing existing accounts and prospecting for new

business. By utilizing strong interpersonal communication and time management

skills; you will act as a customer liaison - managing customer communications,

booking freight, coordinating appointments, spot-quoting loads and managing

customer problem resolution. Your interactions with our shippers, their

customers, drivers and internal team members will champion corporate values of

ATS - Integrity, Determination, Responsibility, Innovation and Excellence.

OPPORTUNITY

The Account Representative position is highly focused on meeting the needs of

existing and new customers, optimizing all company assets and resources while

working collaboratively with sales, planning and operations to achieve personal

and company goals.

Create exceptional front-line customer interactions through verbal and

written communications.

Develop additional freight opportunities through prospecting efforts to

support company assets to achieve maximum utilization.

Become a solutions provider by monitoring execution of our service and

providing proactive communication with customers and internal partners regarding

the status of loads and any issues that may impact customer, driver, or ATS.

Demonstrate sound judgment and problem solving skills in a fast-paced

environment while upholding ATS guidelines, policies and values.

DO YOU HAVE WHAT IT TAKES?

This is a challenging position in a dynamic environment. Ideal candidates

will

Have prior sales experience

Be adaptable with the ability to plan, organize, prioritize, and multi-task.

Have the ability to anticipate situations, evaluate problems and create

solutions with a confident and logical approach.

Will have strong interpersonal skills including; oral, written and

listening.

WHAT WE HAVE TO OFFER

Our #1 priority is to provide you with the support and tools you need to

succeed as an Account Representative and to achieve personal career goals. At

ATS, enjoy top-notch on the job training as well as ongoing opportunities for

professional and career development.

Benefits package including life, health, vision and dental insurance as well

as a PTO and 401k program.

Financial stability; ATS is a 65 year old family owned, privately held, debt

free company. That means we can stand by our promises not only to our customers,

but to our employees.

HOURS:

The Account Representative opportunity offers work/life balance with a Monday

- Friday, 7:30 AM to 5 PM core schedule with an occasional Saturday morning

requirement. NOTE-hours could change depending on region or location of your

customers in the United States, however amount of hours worked per day would be

the same.

COMPENSATION:

Where there is challenge, there is reward - competitive base salary along with a

3 month training incentive. Realistic first year total compensation can range

from $42,000 to $55,000.

Are you ready to join the ATS family? Apply today!

The above position overview is intended to describe the general nature and level

of work being performed by people assigned to this role. The position overview

is not intended to be construed as an exhaustive list of all responsibilities,

duties and skills required of personnel so classified. All employees may be

required to perform duties outside of their normal responsibilities from time to

time, as needed.

Job Summary

JOB TYPE

Full Time

SALARY

$54k-69k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/09/2024

WEBSITE

acsts.com

HEADQUARTERS

GRETNA, NE

SIZE

100 - 200

FOUNDED

1998

CEO

AMY M A SEDLAK

REVENUE

$10M - $50M

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