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Server Products Inc
Richfield, WI | Full Time
$59k-81k (estimate)
2 Months Ago
IT Support Specialist
Server Products Inc Richfield, WI
$59k-81k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Server Products Inc is Hiring an IT Support Specialist Near Richfield, WI

 
 
 **Fulltime Onsite at our plant in Richfield, WI**
Corporate Overview

Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier, faster, and better than ever. 

The Opportunity

The IT Support Specialist is responsible for implementing, supporting, and monitoring the overall infrastructure. The IT Support Specialist ensures that system hardware, operating systems, software systems, and related operating procedures meet organizational needs. The IT Support Specialist assists users in resolving difficult problems through discussion and diagnosis.

Responsibilities

  • The IT Support Specialist is responsible for PCs, Laptops, Printers, Phones, and related equipment
  • Manages the lifecycle of tickets through to their completion and customer satisfaction
  • Performs preventative maintenance on PC inventory and configures equipment when required
  • Establishes and maintains effective working relationships with all users, vendors, customers, and management
  • Participates in monthly Windows patching and updates

Requirements

  • Knowledge of Windows 10/11 Operating System
  • Knowledge of Hardware/software installation and support
  • Knowledge of Collaboration tools; Microsoft Teams, Zoom
  • Knowledge of Help Desk software and remote support tools; Service Desk
  • Basic knowledge of Microsoft Server Operating Systems; 2012 R2, 2019

CORE COMPETENCIES

Customer Focus: The IT Support Specialist will maintain a customer focus by understanding the customer’s viewpoint. They are to be viewed by customers as a business partner who anticipates their needs and assures there are no barriers to doing business.

Technical Skills: The IT Support Specialist holds themselves and others to high standards. They will stay current in areas of technical expertise and inspires others to stay current in areas of technical expertise.

Benefits

  • 5 weeks PTO/yr
  • Robust 401K
  • Exceptional health care benefits
  • Click here to view a list of all our benefits!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$59k-81k (estimate)

POST DATE

02/01/2023

EXPIRATION DATE

06/09/2023

WEBSITE

server-products.com

HEADQUARTERS

RICHFIELD, WI

SIZE

50 - 100

FOUNDED

1949

TYPE

Private

CEO

KRISTIN FALKNER

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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The job skills required for IT Support Specialist include Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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