Position Description

As the AT/FP GSC Systems Administrator III at the Joint Bases Pearl Harbor/Hickam, you will support the Commander Navy Installations Command (CNIC) N6S Public Safety Systems Programs and their mission is to design, procure, integrate, install, and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. 

The AT/FP Ashore Sustainment Program is executed by the CNIC N6S PSS Program Management Office (PMO) and CNIC Regional Program Managers (RPMs). The primary goal of the CNIC Public Safety Systems Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain AT/FP Ashore Program systems in accordance with their operational requirements.

In this role you will: 

• Be responsible for setting up and maintaining a system or specific components of a system (e.g. installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).
• Maintain data files and monitors system configuration to ensure data integrity. Rely on experience and judgment to plan and accomplish goals. 
• Provide critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for C4I systems worldwide.
• Provide Operation and Maintenance support including patch management/testing, STIG implementation and mitigation, information assurance/security, anti-virus, and data backup solutions.
• Provide system administration and engineering support for Windows 10 and Windows Server 2016/2019. 

Qualifications

To be successful in this role, you will have: 

• High school diploma/GED
• At least four years of specialized experience
• A DoD Secret Clearance 
• Security Certification
• Ability to travel as necessary (10%). Primary travel location will be to the Island of Kauai in support of the Barking Sands Giant Voice/Mass Notification System.

Additional desired experience and skills: 

• Experience with Windows Operating System and Windows Server, CCNA, and VMWare, with a strong understanding of current Microsoft supported windows operating systems.
• Experience in the administration of Window’s Active Directory infrastructure to include Group Policy Object management experience, VMware ESXi server, data base solutions to include Microsoft SQL and Oracle, BackupExec, Acronis.
• Ability to create Standard Operating Procedure documentation for designs and implementation strategies of new hardware and software deployments.
• Ability to support project at client sites where working conditions may vary.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).