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Description
Job Type
Full-time
Description
STOP.
We live in a world of swiping and scrolling. We skim. We peruse. Our interest jumps from one page to the next, in the blink of an eye. We’re always looking for the ‘next’ best thing to keep our interest.
STOP. Read this.
We have all of THIS…and so much more, and we’re just waiting for you to join our team.
What you need to know – Right Now…
BENEFITS OF WORKING HERE:
WHO ARE WE?
Head to our website: https://seraphicgroup.com/ for the official language and overview. Be sure to scroll down to click on ION*Intelligence of Nature and explore the many wonderful products in our line that YOU will experience and be able to understand our customer base and their questions.
Here’s what’s important:
Impact. Inspiration. Innovation. It all begins with Nature. Science. The Great Design. How we connect to all of it means we can co-create a healthier, more vibrant future for the planet and its people.
WHO ARE YOU?
Are you patient? Are you empathetic and compassionate? Are you comfortable connecting to people via email or the phone? Are you a curious learner? Are you a positive influencer?
Keep reading, see what resonates with you, and then reach out to connect to us. We’re waiting for YOU.
WHAT'S THIS JOB ALL ABOUT?
Inspired by Nature. Backed by Science. Powered by Connection.
As an innovation hub, Seraphic develops and scales root-cause solutions to positively impact human and planetary health. Our companies span the areas of health, energy, and ecology with many emergent projects in development. Founded by Dr. Zach Bush, we are committed to developing products and services that transform the world for better.
This role will be working with Biomic Sciences, LLC, a subsidiary of the Seraphic Group and the manufacturer and seller of a revolutionary gut health supplement, Intelligence of Nature (ION*). Sourced from 60-million-year-old soil, the ION* line of products naturally supports microbiome balance for your gut, skin, and sinuses. Our Customer Care Associates supports the Customer Experience, by answering inquiries, troubleshooting, and handling orders and returns
RESPONSIBILITIES:
We need a new Team Member to do all the things!
Requirements
QUALIFICATIONS:
Full Time
Business Services
09/22/2022
11/08/2022
seraphicgroup.com
CHARLOTTESVILLE, VA
25 - 50
Private
KRISTEN KROP
<$5M
Business Services
The job skills required for Customer Care Associate include Customer Service, Customer Care, Products and Services, Futures, Life Insurance, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.